The Norwich Road Surgery
Feedback Rating
Based on 88 reviews
Reviews (88)
Fair but hard to get appointment and a member of staff is rude
September 14, 2017
I have had to wait 2 weeks for my baby to be seen. One member of the reception staff is quite rude
Good but severe lack of appointments
September 14, 2017
Lack of appointments. Rang 18 times and no appointments available when I got through. I got a 30 minute appointment which is good. Been a patient since I was born. Need more staff. Appointment system could be improved
Poor - no result from attending.
August 1, 2017
Because I didn't get any result from going there.
Good - can usually get appointments.
August 1, 2017
This was a nurse's appointment - some waiting time but not a problem because I get extra time when needed. Good service at GP appointments too. Booking an appointment can be tricky as you have to ring in at 8 am (everyone else is ringing at this time) but I usually get an appointment when I need one.
Pretty much always a wait
March 28, 2017
They are pretty good but there is pretty much always a wait after my appointment time. Provided I can call at 8.00 I can usually get an appointment ok
Good doctors
March 28, 2017
I have been here for years and I have never had any problems-they are good doctors
Pretty good all round
March 28, 2017
I've been a patient here for some years and I would say I have found them to be pretty good all round
Getting an appointment is ok
March 28, 2017
I have no major issues here-getting an appointment is ok
Overall I'm pretty satisfied
March 28, 2017
Overall I'm pretty satisfied. there are no real issues and I can usually get an appointment on the day
Often can't get an appointment
March 28, 2017
You often can't get an appointment on the day and sometimes it takes 2-3 weeks
