The Norwich Road Surgery
Feedback Rating
Based on 88 reviews
Reviews (88)
Difficult to get appointments
May 28, 2016
Very difficult to get appointments as per procedure
Very busy
May 28, 2016
The practice is very busy but they are always willing to facilitate
Overall good
May 28, 2016
Overal Norwich Rd. Surgery has a very good appointment system
Not enough doctors
May 2, 2016
There aren't enough doctors. The nurses are ok but they aren't doctors
no rota available for a month ahead
April 30, 2016
When a doctor suggests seeing you in a month, there is no rota available and it is suggested you ring back in 2 weeks by which time there are no appointments. No contihuity of doctors to review your problem.
Outstanding
March 30, 2016
Even when I go in to make an appointment the receptionists ask how we are. When I was struggling the GP prescribed me meds and even gave me a hug! Outstanding.
Get to see the same doctor
March 15, 2016
ES
I generally see the same doctor all the time unless its more urgent. She has been very good.
I generally see the same doctor all the time unless its more urgent. She has been very good.
poor
January 19, 2016
no appointment despite phoning repeatedly at 8 am,
My two daughters (1.5 and 2.5 yrs) have bad coughs and I phoned at 8 am today for a GP appointment but I couldn't get through despite caling many times from 8 am until 8,12 am. When I got through at 8,12 am they said they are full; call back after 12 noon and they will make apt, for Riverside after 6 pm but this too late for my children. This has happened twice before.
My two daughters (1.5 and 2.5 yrs) have bad coughs and I phoned at 8 am today for a GP appointment but I couldn't get through despite caling many times from 8 am until 8,12 am. When I got through at 8,12 am they said they are full; call back after 12 noon and they will make apt, for Riverside after 6 pm but this too late for my children. This has happened twice before.
Doctor and staff treat me with respect
December 16, 2015
The doctor and staff treat me with respect as I am disabled and also tell me to wait in warm for my taxi
Not able to produce the service
November 3, 2015
Very poor, not able to provide service as member of staff on holiday, no one else able to do it. At surgery for half an hour awaiting a satisfactory outcome. Referred to Allied - superb service.
