The Peninsula Practice - Orford
Feedback Rating
Based on 80 reviews
Reviews (80)
Mixed feedback
May 3, 2022
While I understand the reasoning behind the system, it is very hit and miss. Some are helpful some are not. Can be extremely difficult to get an appointment at times. Much worse since practice expanded. Often ask for information that is of a confidential nature and put under pressure to answer or not get an appointment. However, clinical staff are excellent.
Helpful
May 3, 2022
Very helpful, try and offer suitable appointments
Dedicated staff
May 3, 2022
The staff are dedicated and helpful. I think the message on the answer phone is too long and maybe the receptionists are asking for too much information.
Appointments sometimes too far
May 3, 2022
Mostly good but we get appointments with surgeries too far away when we live just round the corner.
Face to face
May 3, 2022
Like to see a doctor face to face not by telephone.
A little inflexible
May 3, 2022
It would have been very good but I feel the appointments system isn’t quite flexible enough and whilst very pleased to have the introduction of the repeat prescription service it is sometimes inconsistent
Outstanding staff
May 3, 2022
I would like the opportunity to see a GP rather than a phone call or be given the choice please.
I would like to be able to have more appointments in Orford.
All the staff at all the surgeries I have been in contact with over recent months have been outstanding. Thank you.
I would like to be able to have more appointments in Orford.
All the staff at all the surgeries I have been in contact with over recent months have been outstanding. Thank you.
I understand
May 3, 2022
I wish I could book appointments in advance but understand the pressures you are under with doctor shortages and sickness absences
Listened to
April 29, 2022
I think the top thing is being listened to and things explained properly
Could use zoom
April 29, 2022
I recently needed my skin checked by a dermatologist. Rather than make an appointment with my GP in order to get a referral, it all could have been handled so much more efficiently via a zoom
