The Peninsula Practice - Orford
Feedback Rating
Based on 80 reviews
Reviews (80)
ring back system good
February 7, 2020
Found the ring back good because things sometimes do not need a face to face appointment, so it save your travel, especially at this time of year in the cold.
getting used to new system
February 7, 2020
I didn't like the new 'call back system', when it first started, but I understand why it has been changed to that and I am now used to it. I have always needed to come in, so it just takes longer to get the appointment that you need with the GP.
2nd day of calling
February 7, 2020
Called yesterday and told to give child Calpol. Child got so much worse and so called again today and this time spoke to GP. Diagnosis is a bit scary. Wish we had been seen or at least spoke to GP yesterday, just made me worry as its a child.
Concerns over blood test availability
November 8, 2019
On behalf of my parents I can compliment the surgery overall.
However, I must raise the issue around getting regular "warfarin" related blood tests. One of them driving to ALderton is really not ideal for this so I do hope they can sort out the bloods locally soon
However, I must raise the issue around getting regular "warfarin" related blood tests. One of them driving to ALderton is really not ideal for this so I do hope they can sort out the bloods locally soon
Everything very satisfactory
November 8, 2019
Only been here a few months and find everything very satisfactory. The Nurse Practitioner is exceptional.
Short staffing affecting patients
November 1, 2019
When I started accessing this surgery a couple of years ago when we moved this way, everything was excellent.
I now have major concerns. They are short staffed and it is affecting patients.
I needed an urgent blood test last month and was told I'd have to wait 4 weeks, or go to Ipswich Hospital.
Today's appointment was made in advance for something quite basic and my nearest site is Alderton, but I've had to travel to Orford, which goes against what we are needing overall in society....to be 'greener'. If we have to travel further it doesn't bode well for the future.
I now have major concerns. They are short staffed and it is affecting patients.
I needed an urgent blood test last month and was told I'd have to wait 4 weeks, or go to Ipswich Hospital.
Today's appointment was made in advance for something quite basic and my nearest site is Alderton, but I've had to travel to Orford, which goes against what we are needing overall in society....to be 'greener'. If we have to travel further it doesn't bode well for the future.
Amazing during illness of partner
November 1, 2019
These last couple of months the surgery have been amazing whilst my partner has been gravely unwell and passed away.
Usually however I have found it a difficult place to access. Trying to get past reception. But when you do, the clinical staff are very good.
Usually however I have found it a difficult place to access. Trying to get past reception. But when you do, the clinical staff are very good.
Mixed experience
November 1, 2019
Appointments harder to get at Alderton, so try to come here, but not always a GP on site
Cannot talk highly enough
November 1, 2019
I cannot talk highly enough of this part of the group.
Been coming a lot of years.
Been coming a lot of years.
Emergency appointment
November 1, 2019
Rang today and got an emergency appointment with practitioner.
Couldn't wish for a better service.
Couldn't wish for a better service.
