Woolpit Health Centre
Feedback Rating
Based on 322 reviews
Reviews (322)
Excellent
September 17, 2021
They are quick and efficient. I'm having cancer treatment at the moment and they've been great at sorting out any issues I've had with side effects, making sure I have everything I need.
Gone smoothly
September 17, 2021
I've recently moved to the area so only just registering at the practice but so far the contact I've had with staff has been good, they've been helpful and friendly and the process has gone well.
A bit disappointed
September 17, 2021
I'm a bit disappointed that getting a face to face appointment with a specific doctor is taking so long. I've had to re book the appointment as I didn't get the call back I was expecting so I have to wait another 2 weeks
Process seems a bit over the top
September 17, 2021
The system in place at the pharmacy does seem a little over the top in comparison to other places you visit. I am concerned that I needed to wait for 2 hours for a call back from a doctor as I was sent to hospital but could've been there earlier if I hadn't been waiting. The receptionist are lovely, smiley and cheerful.
Happy with how it works
September 17, 2021
I called this morning and spoke to a doctor who then called me in to the surgery. I've been seen really quickly and I'm really happy with how it has all worked, being triaged and speaking to the doctor means you only come in if necessary but they will see you. The care has been great too with staff explaining things well.
Spot on
September 17, 2021
The service provided is excellent. They are absolutely spot on as you can get appointments when needed and the system in place works so well, I really can't fault them, the care provided is great.
Best surgery
September 17, 2021
This is the best surgery I've been to. Family were staying recently and had an issue but they called the surgery and medication was arranged for them really quickly.The triage system is also working well for us, there are no negatives at all.
Can take time to get through
September 17, 2021
You can get appointments but it is a little frustrating at times trying to get through to the surgery on the phone. To see a specific doctor can take some time but that's to be expected at the moment, care though is very good no matter who you see.
Getting to see a GP is difficult
September 17, 2021
I've had a fall and I don't really know how to get a doctor to see me. I've been told I can do an econsult or have a phone call but not sure how these will help when I need to be seen.
Explaining on the phone not easy
September 17, 2021
I would like to see the return to face to face appointments as I find explaining symptoms and issues over the phone difficult. I was only offered a call back and a face to face appointment didn't appear to be an option. Other than this it's working well for me.
