Woolpit Health Centre
Feedback Rating
Based on 322 reviews
Reviews (322)
Fantastic
September 17, 2021
Everything for me works well and I have no issues getting medication. The care provided by GPs is also good.
All works well
September 17, 2021
I really like the surgery and have no issues getting an appointment when it's needed. I've had telephone consultations and face to face appointments and it's all worked well, suiting the situation and staff have continually been great. The Covid vaccination programme that was run near by went really well, a well oiled machine!
not easy to get appointments these days
September 8, 2021
Cannot get my own doctor even in emergency. No doctor available no nurse available to give 3mth injection
not easy to get appointments these days
May 12, 2021
Never speak to same doctor, or get to see own doctor at the moment. With complicated medical history having to explain each time is very uncomfortable and never get the right answers. Have been sent to hospital a couple of times for treatment instead. Would prefer to see my own doctor face to face
Wonderful and a service to be proud of
February 8, 2021
We have been with this practice since 1979 and have never had a reason or cause the complain. Always diligent, always compassionate, always there for you.
Uncaring, lack communication, unorganised.
October 14, 2020
Feels as though patients are an inconvenience and have not got time for them. Are rude and off hand. Do not explain matters in consultations, know everything and know nothing as do not listen as seems have more important matters on their minds. Has changed for the worse and not due to Covid virus.
I did not like the attitude of nurse
February 27, 2020
The doctors have been very good and some of the front desk staff have a very nice attitude, but I had a situation about 3 months ago when a new nurse was trying to remove some stitches from me and the senior nurse's attitude towards the new nurse in front of patients was poor she basically "put her in her place" this should not happen in front of patients. Car Park is too small for how many people use this health centre.
Conflicting views
February 27, 2020
GP's seem to have conflicting views about certain medications for me. The waiting time to get an appointment can be up to 2-3 weeks otherwise I can come up sit and wait as an urgent case, I have been waiting 50 mins so far today.
Not enough disabled car park spaces
February 26, 2020
Staff are very helpful and obliging, doctors are very good at what they do, appointments are easy fir me to get. The only thing really is the car park is not big enough and there are not enough disabled spaces.
Reception staff can be a bit blunt
February 26, 2020
Doctors have always had a good attitude I have found, reception staff can sometimes be a little blunt but they do get busy so maybe that is the reason. I was waiting for 1 1/2 hours for a dietitian recently and she did not know I was even there waiting as she had not been informed, this needs to be looked at for the future.
