Woolpit Health Centre
Feedback Rating
Based on 322 reviews
Reviews (322)
Phone is difficult
December 13, 2021
I haven't had any issues getting appointments but I do find it difficult using the phone as my hearing isn't good, my wife tends to do all the calls for me. Other than that its all been good, getting to see someone hasn't been a problem and the staff have all been great.
Phone appointments work well
December 13, 2021
Phone appointments work well, I don't come much so I don't think anything needs to change as it all works well.
Very good surgery
December 13, 2021
Everything from prescriptions to appointments all work well and are very quick, the only issue is the time spent on the phone but everything does get sorted out.
Good communication
December 13, 2021
Have good communication with both the GP's and pharmacy and it works well for me as a carer. They are always happy to talk things through which is great.
Generally good
December 13, 2021
I do find that you are not seen face to face in the first instance. You have do have to have a phone call back from the doctor but other than that it works well.
Busy phones
December 13, 2021
Phones are incredibly busy in the mornings, I was 5th in the queue and it took 25 minutes to get through, my wife was 29th and gave up. We have had appointments over the phone and they have worked well so far.
A Good surgery
December 13, 2021
I think they are doing a very good job and there are no issues. A mix of appointments have been available when I've needed them and it's all worked well. The Staff are good and the nurse was great at sorting out an injury to my hand so really can't fault the surgery.
Clock needed in waiting room
December 10, 2021
I've had some problems picking up my medication from the pharmacy. I was at the surgery for an appointment late in the afternoon but the pharmacy wouldn't let me take my meds home with me and said they could only give them to me the next morning when I was due to pick them up, this seemed a little strict. There's no clock in the waiting room so when you have a covid vaccination and have to wait 15 mins you're not sure when you can go.
Telephones busy
December 10, 2021
More or less can get appointments when needed and either a face to face or phone call. The telephones are busy to get through and you do have to wait a long time.
Been good
December 10, 2021
Generally the surgery has been good for appointments and the new car park is a real bonus. The covid vaccinations days here have been amazingly well organised and such a simple process.
