Woolpit Health Centre
Feedback Rating
Based on 322 reviews
Reviews (322)
Doctors are very very good
February 26, 2020
I wait often on the phone for over 10 mins before it is answered. Sometimes I have to wait 4-5 weeks for a routine appointment. I do feel that the doctors are very very good here. Front desk staff can be changeable in their attitude. Car Park is too small.
Can always get an appointment
February 26, 2020
You can always get an appointment but you do have to wait 1-2 weeks if you want a specific doctor. The car park is too small. I think there should be a water dispenser for patients.
Very good doctors
February 26, 2020
Its the doctors that make this surgery a good one for me. Getting an appointment can be a bit of challenge at times, you can have to wait up to 4 weeks for a non urgent appointment. Getting through on the phone also can be a bit frustrating it takes between 10-30 mins, online booking works OK so long as there are appointments.
Easy to get appointments
February 26, 2020
I got my appointment within one day, I am very happy with them.
Takes 2 weeks plus to get appointment
February 26, 2020
Modern and clean surgery makes a pleasant environment. Car Park is too small for the size of the health centre. It takes about 2 weeks plus to get an appointment but I have got an emergency appointment today and I have to sit and wait I have already been here 1 1/4 hours!
Lovely waiting area
February 26, 2020
I am in for a diabetic check up today, I find the waiting area lovely. I can usually get an appointment easily, I always try to ask for the lovely doctor who went away and then came back. The car park is too small.
Doctor is good
February 26, 2020
The doctor is very good, I can get to see the same GP unless they are on holiday which is good. I am concerned about the number of new houses that are going to be built and how they cope with the extra people. Medical staff generally here are very good. It does take a long time for them to answer the phone. Car Park is too small.
Unacceptable
February 26, 2020
My blood pressure was identified as being very high at the hospital and I was advised at the hospital to make sure I see my doctor to follow this up. I phoned up and I was told by the receptionist that I would have to wait until almost 1 month time, So I had to come in as an emergency today as this was the only way I could get to see the GP sooner, I find this really unacceptable.
Never had a bad experience
November 15, 2019
I have never had a bad experience. Very good service.
Difficulty getting appointment.
September 18, 2019
Prescriptions never seem to be ready at the right time. I find getting an appointment difficult - you have to wait several weeks sometimes. I find the receptionists are a bit grumpy at times. I think there are too many patients at this surgery.
