Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Fair
July 17, 2017
Had an appointment with a nurse practitioner after asking to see a doctor. Was advised to take painkillers. No better after a few days, so rang again. No GP appointments again. When I visited I was offered an appointment in Felixstowe which was no good as I couldn't drive. I refused this offer and sat and waited for a GP to see me, which they did.
I don't like having to tell the receptionists what the reason for my appointment is; it can cause barriers and prevent me coming in as early..
Definitely not as good as it used to be. I want to see a doctor when something is wrong, not a nurse each time.
I don't like having to tell the receptionists what the reason for my appointment is; it can cause barriers and prevent me coming in as early..
Definitely not as good as it used to be. I want to see a doctor when something is wrong, not a nurse each time.
Good
July 17, 2017
Attending for a health check. Very rarely visit the surgery but got an appointment today ok.
Excellent
July 17, 2017
Always been responsive to my needs. My doctor goes above and beyond. It is difficult to get an appointment; however they will do all they can, even if a phone call is what they can offer
Good
July 17, 2017
Would like to have the ability to make advance appointments for non-urgent issues. The ability to get on the day appointments has improved. On the last two occasions I've got an appointment the same day
Excellent
July 17, 2017
Really like the new phone system and knowing where you are in the queue. At times receptionists can be a little sharp but this is on rare occasions.
Excellent
July 17, 2017
Never had any problems. For blood tests I can go in early on occasions, just depending if there have been any problems.
Another family member has had problems getting appointments especially with a female doctor.
Whenever I've been unwell I've had very good care
Another family member has had problems getting appointments especially with a female doctor.
Whenever I've been unwell I've had very good care
Excellent
July 17, 2017
Sometimes feel that you are an annoyance when talking to reception. The way things are asked is more of an issue rather than being asked. Really like that you can be seen when needed, especially with the children
Good
July 13, 2017
Sometimes difficult to get an appointment. Last week I couldn't get one here so was given an appointment with GP+ that evening. The GP recommended I had an appointment with my own GP but when I tried to book with reception they said I needed to go back to see the OOH GP, which can't be right. June 2017
they are overstretched
June 27, 2017
Difficult to get an appointment at times. They do their best but they are overstretched.
especially good with children
June 27, 2017
You tend to get an appointment when needed; especially good with children
