Combs Ford Surgery

Reviews (641)

Good but getting appointments is hard

October 16, 2017
Getting an appointment with a GP is particularly difficult, especially a specific GP, but seeing a nurse is easier. Care is good: it's just getting in to see the right person. Often you see someone who can't help and the need to book another appointment. The nurse practitioner is excellent
Anonymous

Good and can book appointments fine

October 16, 2017
Can phone and book in advance when necessary. Generally a good surgery
Anonymous

Excellent but hard to see own GP

October 16, 2017
Never had a problem. My doctor saved my life. Getting to see her is difficult and means you have to spend so much time explaining your history to other doctors
Anonymous

Excellent

October 16, 2017
This is a lovely surgery. All very nice. Doctors are good. Very impressed with how well and quickly the surgery managed to arrange a test at the surgery. Parking is easy
Anonymous

Good

October 16, 2017
Small and intimate feel at the surgery. Better now that the new phone system is in place: much nicer to know where in the queue you are
Anonymous

Fair, getting appointments is good but need to explain why I want one

October 16, 2017
Can get appointments but you do have give quite detailed explanations of why you need the appointment.
Quite friendly
Anonymous

Excellent but getting appointments is hard and don't like explaining why I need one

October 16, 2017
Don't like being asked what is wrong when booking an appointment. Getting an appointment is tricky
Anonymous

Fair but getting appointments is difficult

October 16, 2017
The doctor isn't available most of the time so getting appointments is very difficult. Having complex health conditions makes it more important to have continuity of care and this is difficult to do. The care provided when you do see someone is very good
Anonymous

Improved. Receptionists friendly. Surgery needs a refresh

October 16, 2017
It has improved. They listened to me and referred me on for additional care which all went smoothly. Reception are friendly. The waiting room needs freshening up. They have introduced new ideas which have been great such as the COPD pack.
Anonymous

Excellent, everyone friendly and easy getting appointments

October 16, 2017
It's a nice surgery, everybody is friendly. Phone to make appointments works very well. You can always get to see someone if you need an appointment
Anonymous

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