Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
brought my sister for ecg and blood tests
April 27, 2018
Very pleasant staff, very efficient aftercare, results and medication all sorted within hours - a real same day service - wish I was a patient at Combs Ford - my surgery is dreadful by comparison
Phoning can be a challenge fine with appts
March 23, 2018
Sometimes difficult to get through on the phone but generally you can get appointments when you need them.
Good consultation, reception could improve
March 23, 2018
Registration was smooth, did have to wait a while to see the nurse but getting an appointment was ok as it wasn't urgent. Reception is a little unapproachable when they close the window, especially when dealing with you in between questions. They are so busy & the waiting area is cramped. Would be an improvement if they let you know the doctors are running late. The nurse was amazing, very reassuring and calming.
Very good care service
March 15, 2018
The staff were very good when we went to the surgery, when I wasn't very well. It was lunch time but they told me to sit down and got a nurse straightaway which was very good. She did an ECG and other test which was very good.
Prescriptions need sorting regularly
January 8, 2018
Its okay and the care meets my needs. Have had an issue with how a situation was handled but this has been resolved. Mistakes on prescriptions are common and their regular delays which isn't great when they are weekly prescriptions.
Appreciate the staff
January 8, 2018
Very responsive staff who listen to what the problem is do all they can to sort things out. Fairly well kept informed. It would be great to have more phone consultations for quick issues but generally can get appointments on the day if you call first thing.
Brilliant Staff
January 8, 2018
Very welcoming staff who all have time for you. Generally see the GP and nurses have been very supportive.
Miss the continuity
January 8, 2018
Miss the continuity and feel that it can mean issues are not understood or addressed fully. Not too bad to get appointments and the only issue is around seeing the same doctor.
Staff are Excellent
January 8, 2018
Staff are always friendly and helpful. Always kind and caring with the children. Can find it difficult to see a doctor but the nurse practitioners are good.
Would be nice to see my own doctor
January 8, 2018
It would be nice when you call if you could actually see your doctor and not have to wait at least 10 days. Doctor prescribed medication that I was allergic to as they hadn't had my notes.
