Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Mixed experiences
August 13, 2018
Have had mixed experiences, the nurse practitioners have been very good as are some of the doctors. Have felt fobbed off by staff at times both medical and admin and don't always feel that they give you a full picture. Was once told a test could be done the next day when I knew from past experience it could be done the same day which when youre in pain makes a lot of difference.
Staff are friendly
July 11, 2018
The location is good, the staff are friendly and there is plenty of parking . The only difficulty is getting an appointment that fits with work. You end up having to take a whole day off work to see someone.
Really listen
July 11, 2018
Friendly and help you out a lot when needed. They are really listening and taking things forward which is great. A good supportive surgery.
All work well
July 11, 2018
Happy with being able to get appointments and they will try to help out where they can. No problems with the surgery at all, works well. I can't see anything that really needs changing other than quicker blood tests but I prefer to come here for tests and wait rather than have a go to Ipswich for it.
Ever so polite and helpful
July 11, 2018
They do a really good job. I like that you can get an appointment when you need. Ever so polite and helpful. I think they do very well.
Encourage you to see a nurse
July 11, 2018
Not too bad to get an appointment but they do try to get you to see a practice nurse. Just feel that you don't always get to see a GP when needed. Getting through on the phone is better.
Can't get diabetes test kits
July 11, 2018
In the last year we've not been able to get the type two diabetes test kits like we've had before. We now pay privately to monitor it more effectively. It seems a bit short sighted to stop people monitoring their sugar levels.
They will squeeze you in
July 11, 2018
Easy to ring up and get advice or they will squeeze you in if you need to be seen. They will do call backs if they can't fit you in.
Tend to visit the surgery to book
July 11, 2018
I tend to drive to the surgery to book my appointments as I feel this is the best way to be able to get an appointment.
Would prefer to see my GP
July 11, 2018
It can take 10 plus minutes to get through on the phone. I would prefer to see my own GP but rarely visit and I'm happy to see the nurse today. The parking does need monitoring.
