Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Staff are good
October 2, 2018
I do have trouble getting appointments at the surgery, its frustrating but once you're seen by the staff they are good.
Great you can see a nurse
September 5, 2018
A good surgery where you get to see someone when you need an appointment. Its great that you can see a nurse or the emergency care practitioner instead of a doctor.
Can't see doctor of choice
September 5, 2018
Don't like that you can't see the doctor of your choice and often have to see a nurse or the emergency care practitioner instead.
Appointments difficult to get
August 23, 2018
I feel that being directed to other members of the team for advice and treatment doesn't always work, as they can't help and you end up having another appointment anyway. Its difficult to get appointments on the day even for the children.
Difficult to get appointments
August 23, 2018
Getting appointments including blood tests is very difficult and to be told to go to Ipswich hospital is not always feasible. Receptionists generally do help but at times not so much. With a complicated medical history it is important to have continuity with the doctor you see but this isn't available at the surgery.
Don't wait too long
August 22, 2018
In general you don't have to wait too long to be seen. It can be a little difficult to get an appointment when you are reliant on someone bringing you to the surgery.
Staff listen
August 22, 2018
Its a very good surgery which is close to attend. All the staff are friendly and listen and they have great expertise. The dispensary staff are very good at sorting out any problems. Routine appointments can take some time to be able to get seen but for urgent issues you are seen.
Good support with child
August 22, 2018
Getting an appointment on the day can be difficult. I do generally take the children to see the nurse rather than a doctor and try to go to the pharmacy before coming to the surgery as it's much quicker. Have had very good support with my child from the nursing and GP staff, they have been fantastic. It would be great to have other services based at the surgery.
Generally happy
August 22, 2018
For non urgent appointments it does take time to get appointments but generally I'm happy with the care provided.
Difficult to get routine appointments
August 22, 2018
For a routine appointment and it has taken 10 days to get an appointment and there has been a bit of a wait to be seen today.
