Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Difficult to get blood tests
August 22, 2018
Very difficult to get regular blood tests especially when results are needed for other services. The initial response from reception can be a little defensive and almost makes you fell like you're not allowed to have the appointment being offered.
Can see any doctor
August 16, 2018
I like that you can see any doctor you like which helps to get appoiontment. If you ring early enough you will get an appointment. Even though the appoinmtment may run behind time this doesn't affect how long they will spend with you.
Care has been good
August 16, 2018
Normally never have delays getting an appointment with in 48 hours. It would be nice if patients had some involvement when they are allocated a doctor. Care has also been very good.
Friendly staff
August 16, 2018
I can always get an appointment, may be not on the day all the time but with in a day or two. Staff are friendly and approachable and I really like the text reminder service. A previous doctor was incredibly supportive and understanding during a very difficult time for me and the nurse I see is very good and has also been very supportive.
Annual check letter not arrived
August 16, 2018
I'm concerned that since the last check up for my diabetes that I haven't received my annual check invitation letter or the one for retinal screening.
Doctor is brilliant
August 16, 2018
The service is good, the doctor who I see is brilliant. They diagnosed quickly and I was admitted to hospital. All the follow up care has been good and I've been monitored well. The nurses here are also good and I can't really fault the surgery.
Helpful staff
August 16, 2018
A local service, easy to access and nice and simple to get in. Helpful staff who will fit you in. It does help if you see the same doctor as they know your history.
Better phone system
August 16, 2018
Can always get appointments for the children when they need them. The queue system on the phone is far better than having to call back.
Treated well
August 16, 2018
Always been treated very well by staff. Having the nurse practitioners is very good and on the whole it works very well considering the number of patients.
Works well
August 16, 2018
Generally when you phone for an appointment you can get one and it works well. Staff are happy when you speak to them.
