Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Content with the surgery
June 4, 2018
Very friendly and helpful staff. It can be frustrating trying to get through early in the morning when you are either trying to get to work or are already there. Parking is good.
A very competent surgery
June 4, 2018
Its a convenient surgery, always helpful and always clean. I book by visiting the surgery. I then get the text reminder which is very helpful and helps me to remember when to go for my appointment. They provide good information when discussing issues.
Happy with everything about the surgery
June 4, 2018
A good surgery, staff are very good.
Seeing a GP is tricky
June 4, 2018
Getting appointments is difficult, I haven't seen a GP for ages as I'm given appointments with another practitioner. I feel that this does negatively impact on the care I receive. My blood pressure is monitored by a nurse and I've never seen a GP for it. I would prefer to see my own doctor.
Language can be a barrier
June 4, 2018
When I call for an appointment, I can generally get one. Doctors are nice but I do struggle to be understood as my first language is not English.
Wary of confidentiality
June 4, 2018
Most of the time if you really need an appointment they will always see you. With the new care navigation, a concern is around the confidentiality of discussing issues in a busy waiting area. Never had a problem with the surgery though.
Seeing my own doctor is hard
June 4, 2018
Its good but not as good as it used to be. I appreciate things have changed but I don't see my own doctor anymore.
Getting appointments is unpredictable
June 4, 2018
Can be difficult to get an appointment at times but they've arranged different appointments for us today, close together.
Comprehension could be better with staff
June 4, 2018
Having a local service is important. Sometimes the way things are said when you are talking to the reception staff is not always good.
Appointments are not a problem
June 4, 2018
I can easily phone up and make appointments. Generally don't see my own doctor but this isn't an issue for me. Nothing needs changing.
