Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Seeing own GP takes time but worthwhile
December 10, 2017
Nice local surgery, you may not get to see your own doctor but you will get an appointment when needed. I prefer to see my own GP for continuity but this can mean waiting 3 weeks for an appointment
GPs have range of plans to treating me
December 10, 2017
I like that they look after me well. Can't always see the same doctor and this means that you have multiple treatment plans almost as each have their own ideas of how to treat me. Prescriptions are always accurate and ready when needed.
Consultant & GP opinions differ
December 10, 2017
Being able to get convenient appointments to fit around work. Most of the GPs are very good however there are differences of opinion between the Consultants I see and the GP. The Consultant has said I should have a specific medication but the GP has said I should have something else instead. The nurses and healthcare assistants are very good.
Appointments tough to get but GP+ is good
December 10, 2017
Difficult to book appointments by phone but the care provided has been good, and they have referred to GP+ when unable to give an appointment.
Caring but difficult to get appointments
December 10, 2017
The doctors are really good but difficult to see them even with a young baby. They take their time with you and are caring.
Communication is key an GP+ is well used
December 10, 2017
Local service, getting an appointment with a specific GP is very difficult. Reception are good at offering GP+ appointments when they are unable to see you at the surgery.Getting through on the phone can be difficult although it was quick this morning. I like knowing where in the queue I am. It would be good to be kept informed of delays or appointments are running late.
Gatekeeping a problem by receptionists
October 27, 2017
Hypothyroidism is not being treated effectively. Gatekeeping by receptionists can be a problem.
Helpful staff
October 27, 2017
Helpful surgery staff prevented an unnecessary trip to A&E
Good but getting appointments to see own GP is hard
October 16, 2017
To see a specific GP is more difficult and getting continuity is important. Even though you are told any GP can see your notes it's more rare that they've been read. Care is good as are explanations. Being able to see a GP of your choice can take 3 weeks though
Care is good but getting appointments is hard
October 16, 2017
Care is good. Appointments are difficult to get. Have to book blood test in advance to ensure they are done in time for hospital appointments
