Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Booking appointments a challenge
June 4, 2018
Depending on the day it can be more or less difficult to get an appointment. I like everything at the surgery, staff are generally very good. Think its a good idea that reception ask what the appointment is for so that you see the most relevant person.
Very satisfactory
June 4, 2018
Always been happy with the surgery. Getting appointments has not been an issue. The car park today was particularly busy even though there doesn't seem to be many patients.
Access is easy and fulfilling
June 4, 2018
Able to get an appointment easily yesterday. I needed to see a GP, and have, very pleased with it all. Very rarely visit the surgery so it all works fine when I do.
Excellent surgery
June 4, 2018
Really like the new phone system its a great improvement. Staff have always been excellent too. There are lots of push button doors but not obvious hand cleaners.
Continuity and appointments are great
June 4, 2018
I've had two operations and they've always made sure test results are passed to me. Getting appointments has been ok especially as I no longer work. It's a good improvement to have the blood pressure monitor in the waiting area.
Booking appointments and timing are good
June 4, 2018
You will always get to see someone when you need an appointment. Been happy to say why we need an appointment and the different practitioners have been good. Feel well cared for.
Waiting times for appointmennts are okay
June 4, 2018
Easy to get appointments, can call up and get an appointment within 8 days for general things. To get a blood test has taken 3 weeks this time and for the last few years.
Staff go out of their way for you
June 4, 2018
Staff are very helpful and do what they can for you. Phoned this morning and was given an appointment straight away. There is no cleaning gel by the touch screen monitor.
Long wait for blood test
May 10, 2018
My grand daughter has regular blood test but has to wait 3 weeks to have the test done at the surgery. She now goes up to the hospital to get it done quicker.
Excellent continuity of care
May 2, 2018
Been a patient for 7 years and have had excellent care from the Dr. They have monitored my condition and shown a keen interest in my wellbeing since my diagnosis in 2013.
The front desk staff are polite and professional.
The website and the ability to order repeats online is very helpful.
The front desk staff are polite and professional.
The website and the ability to order repeats online is very helpful.
