Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Confident in care provided
August 13, 2018
Its an excellent surgery that will do home visits when needed. I'm confident in the care provided and you can get appointments when needed. Seeing the same doctor would be better as youy get the personal support but things have changed nationally. The emergency care practitionerhas been very good and the learning disability health checks are done annually and have helped to get a referral on to the hospital.
Quite quick for appointments
August 13, 2018
You can get an appointment quite quickly and I've never had any problems. Staff are all nice, it would be better if you were able to pre book appointments and children are normally see straight away.
Dispensary superb
August 13, 2018
Very busy surgery, difficult to get through on the phone at times. The TV screen is a little small and difficult to read. The dispensary is superb, always have a smile and a laugh and are always very helpful and accomodating.
Can get appointments
August 13, 2018
Everything works quite well, you can get appointments when you need them. Some of the reception staff are not overly helpful and can be a bit abrupt at times. The rest works well.
Would be nice to be listened to more
August 13, 2018
Not had any issues with the surgery. For non urgent issues you can see the nurse practitioner but at times you may need more than they can prescribe and it then requires another visit to the surgery to see a GP. It would be nice if your experience with long term conditions was listened to more.
Been excellent
August 13, 2018
Always been excellent, the staff over the years have been very good. Works well when you need them.
Pleasant staff
August 13, 2018
Generally pleasant staff, feel comfortable and staff do what they need to. Phone system works well and its a nice friendly practice where they'll always fit you in. Its quick to get appointments straight away.
Don't get a named doctor
August 13, 2018
Can usually get an appointment on the day. You don't get a named doctor anymore, when you don't get a choice of who to see it means they don't know you and you have to explain everything each time. Its nicer to have a relationship with them rather than being hit and miss who you see. You are unable to book advanced appointments unless the GP has requested to see you in a certain time. It would be better if this was possible to help plan. I'm happy most of the time to explain why the appointment is needed but like that if it is personal you can say so and they don't enquire further.
Clean and tidy
August 13, 2018
I've had limited contact with the surgery being a new patient but so far I've been pleased and it's very clean and tidy.
See doctors when needed
August 13, 2018
I can get to see a doctor when I need one, which is better than my last practice. Generally works well for me and staff are friendly too.
