Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Have a good relationship with GP
July 11, 2018
Really like my GP, they have a good understanding and I have a good relationship with them. I try to see the same doctor for continuity with my condition. Getting appointments urgently is more difficult and there have been times when I've not been able to get one on the day. Generally its good and you can book appointments in advance.
Very thorough
July 11, 2018
Nice local surgery where you get good treatment which is very thorough. Not being able to book an appointment ahead of time and only being able to book on the day means that you end up having to take more days off work.
Get the support needed
July 11, 2018
No complaints at all, get the support I need from the surgery. Get the right advice from them and appointments are easy enough to get
Reception go the extra mile
July 11, 2018
The reception staff have gone the extra mile to really help get us an appointment. Communication with staff has been great and we've felt very cared for. Although you don't see your named GP the care and support received has not been unduly impacted.
Inability to get a doctor's appointment
June 26, 2018
Tried to get a routine 6 monthly appointment with my GP 8 week wait.
Husband undergoing treatment can not get an appointment without taking day off work - no weekend appointments available - 6 week wait for any Doctor appointment at times / days impossible to achieve for working people.
Appointment for Practitioner to reduce waiting times but just doubles the need for time off work to be referred to GP
Husband undergoing treatment can not get an appointment without taking day off work - no weekend appointments available - 6 week wait for any Doctor appointment at times / days impossible to achieve for working people.
Appointment for Practitioner to reduce waiting times but just doubles the need for time off work to be referred to GP
Impossible to get an appointment
June 7, 2018
I’m in a lot of pain and it’s proving so hard to get an appointment. It seems they have changed the way you book appointments and can no longer pre book, you have to call back the day, not ideal for someone who works!
Top quality service
June 4, 2018
Really lovely people at the surgery. Great to have the prompting reminder from the surgery it really helps. Phoning up for appointments works okay.
Advance booking is a challenge
June 4, 2018
Getting appointments to see your own doctor is very difficult and you can't pre book. Its not an emergency so it feels wrong to take an 'on the day' for something routine. Doctors are lovely and care is good but you do need to be able to book in advance. Booking online for blood test works well but you can't book all appointments this way.
Friendly and communicative staff
June 4, 2018
Good care provided, they liaise with the hospital well. it is difficult to get blood tests at the surgery. Friendly staff and the pharmacy will call you to check things are ok.
Appointment booking is a struggle
June 4, 2018
I don't feel that you can get an appointment very easily. Theres not so much TLC as there used to be. Once you get to see a doctor, the information and care is good.