Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Cannot fault anything
March 30, 2017
I can't fault anything. Appointments are available when needed. Happy with all the staff and referrals have been quick when needed too
Good, no problem getting appointments
March 30, 2017
Queue system worked well. Liked knowing where was in the queue. No problem getting appointments and generally the surgery meets my needs.
Excellent nurses but prefer to see a GP
March 30, 2017
It would be nice to see a GP rather than a nurse although the nurses have been excellent. I find the reception staff at times are quite unhelpful. I came in with a query but rather than advising or helping they said they couldn't do anything
Excellent
March 30, 2017
considering the challenges the surgery has faced they do wonderfully
Good service but poor continuity
March 30, 2017
The service is good. Not seeing the same GP all the time does make a difference to the care I receive. There has been a high turnover of GPs but when you get to see them they are good.
Nurses good but hard to see specific GP
March 30, 2017
To see a specific doctor can take 3 weeks but the nurses are good
Fair but hard seeing my own GP
March 30, 2017
Getting an appointment to see my own doctor at the surgery is difficult. I have seen the nurse which I was happy with but this has been ongoing and I need to see a doctor and I 'd prefer it was my own GP
Having some prebookable appointments would be better especially if you work
Having some prebookable appointments would be better especially if you work
Fair
March 30, 2017
Most appointments are made after my appointment. Nurse explains things well to me.
Having a bit more time in appointments would help, especially when when dressings need to be done
Having a bit more time in appointments would help, especially when when dressings need to be done
Inconsistent care
March 30, 2017
No consistency of care leads to issues being missed. Locums just look at previous notes and don't look at symptoms they are seeing so they carry on with the last doctor's treatment
Good. Staff very good and can also get appointment
March 20, 2017
Whenever the children need an appointment they will always get one. The emergency practitioner is brilliant. The chilidren will ask to see him and he has a great way with them. The nurses are very good with them as well.It's not a rotating door here, they take time to listen and talk to you about concerns
