Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
OK but staff could be more welcoming, communications improved and more books for children
December 20, 2016
To have a smile on arrival would be better. Quite happy with the waiting times. Generally et the explanation I need but sometimes it's difficult to understand what is being said. Additional books books for the children would make it easier
Works well
December 20, 2016
Worked well. This is only the second visit in about 5 years. Got an appointment this morning.. Generally works well
Staff attitude not always great and hard to get an appointment.
December 20, 2016
Staff attitude can vary a bit. When trying to get an appointment it can be difficult and sometimes staff aren't always helpful
Good
December 20, 2016
Had something in his eye. Wasn't able to be seen by the GP so came back a couple of days later for it to be looked at
Good
December 20, 2016
From a service user's perspective, great to have the press buttons to help when using a wheel chair. Doctors come out to the home if needed
Happy wtih service but appointments sometimes hard to get
December 20, 2016
Quite happy with the service that I'm getting but getting an appointment cand be ifficult at times
Hard to get a specific test & would like to see my own GP more often
December 20, 2016
difficult to get INR test. have been told by nurses they can always squeeze them in but reception just say there are no appointments available and I need to go to Ipswich hospital which is very difficult. I'd also like to see my own GP more often as I have an onging issue rather than seeing different doctors each time
Excellent, helpful staff
December 20, 2016
Staff have been great and if I am at all anxious they will check me over for any problems. It's a nice friendly local surgery. They will always do their best to get you fitted in.
happy with care but would like to see my doctor of choice more
December 20, 2016
It would be more ideal if I could see the doctor of my choice but I've been happy with thecare provided and staff are all good
Staff are good but some long waiting times.
December 20, 2016
Staff are good. Waiting times do vary a bit, sometimes you go in sraight away, others you can wait 25 minutes. At times you have to see a nurse before seeing a doctor which delays treatment a bit.
