Your COVID-19 vaccination feedback

Please share your experiences relating to the COVID-19 vaccination rollout in Suffolk. We'll make your feedback known to the leaders of your local health and social care system. Please include a note about your location (such as where you received the vaccination or where you are based) in the comment if you can.

Reviews (807)

Excellent fast vaccination

February 12, 2021
Excellent fast vaccination at The Grove medical centre Felixstowe
Denise Blackall

A slick operation. Little waiting.

February 12, 2021
All (volunteers and regular staff) helpfull and efficient. Everyone worked hard to get us to the injection-point , keeping us advised of progress, etc.
Ronnie Howson

Professional reassuring procedure

February 12, 2021
We received notification of 'last minute availability ' on 24/01/21 at Trinity Park.
Booking was complicated as there were blips on IT.
However despite arriving 3 hours late (flat battery!) and just as the centre was closing we were vaccinated by a cheery and competent team.
Anonymous

Reply from Your COVID-19 vaccination feedback

Thanks for leaving feedback for your vaccination appointment. We do understand that some patients have had booking issues and this is something that we are constantly monitoring and attempting to improve. I'm glad that when you did attend your appointment went well.

Thanks for having your vaccine and for leaving feedback for our team.


Provider responded

very well orgainised

February 11, 2021
everyone was so friendly and well organised
sonya stephenson

Well organised.

February 11, 2021
Very well organised. Pleasant people. Appreciate volunteers standing out in the winter weather.
Joan Pryce

Excellent level of service and care

February 11, 2021
Great organisation and was made to feel very safe and filled with confidence.
George Wiseman

Works like clockwork

February 11, 2021
I received my text message, made the appointment for the following day. 2nd appointment made at same time. 24 hrs start to finish for 1st jab. The Epicenter in Haverhill was so well organised, such lovely, caring people. Thank you so much.
Anonymous

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.


Provider responded

Incredibly fast, efficient and friendly

February 11, 2021
Messaged at 11.27, able to choose vaccination time and went for as soon as possible! Vaccinated by 16.45. Later times and days were available but we went for as soon as possible at the Reydon centre.
Anonymous

Efficient service!

February 11, 2021
My husband and I were really impressed at the organisation at the Debenham vaccination centre. The way we were allowed to stay in the car and was told when it was O.K to go into the centre and it was very efficiently run.
Delia Horn

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.


Provider responded

Covid 19 vaccination

February 11, 2021
Absolutely amazing service at Constable country medical practice. I went on day one and everyone was so organised, very impressed with the entire system from parking to waiting after the vaccine.
Joanne Rix

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