Your COVID-19 vaccination feedback
Feedback Rating
Based on 807 reviews
Reviews (807)
Efficient and friendly
February 8, 2021
Easy to book a slot for both vaccination dates. Free 30 minute parking. Well organised and distanced. Only time things felt a little tricky was using same staircase for those coming in and out. Meaning distancing when crossing wasn't possible even though only for brief moments.
Volunteers were cheerful and friendly. Vaccination process was smooth and information given on possible side effects and where to report if any others occurred. Felt safe and appreciated the opportunity to have my vaccination.
Volunteers were cheerful and friendly. Vaccination process was smooth and information given on possible side effects and where to report if any others occurred. Felt safe and appreciated the opportunity to have my vaccination.
Efficient, make you feel at ease
February 8, 2021
Excellent service from the moment I went in the pharmacy (Holland Pharmacy) until I came out.
Friendly, flexible and efficient
February 8, 2021
I took my husband to his appointment at Long Melford pharmacy as he is partially sighted. I couldn't get an appointment until some days later and at Bury St Edmunds which is far away. I asked if I could get it with him and they agreed without hesitation. They vaccinated us both saving us a good deal of inconvenience.
Fast and efficient
February 8, 2021
Hardly felt the jab at Swan surgery.
Very professional and caring experience
February 8, 2021
Staff were great at Long Melford Pharmacy and very well organised I didn’t have to wait too long for my vaccine. The person who gave me the vaccine explained everything to me.
Very well organised
February 8, 2021
Very friendly, professional and helpful staff.
Very quick and efficient
February 8, 2021
I received an invite and booked online for the next day, at Woodbridge Community Centre. Had to wait about 5 minutes for the initial interview, then a few more minutes, had the jab and left within 10 minutes. Staff were very friendly and efficient.
Centre well organised and staffed
February 8, 2021
All staff knew exactly what their responsibilities were at Grove Medical centre, therefore everything went very smoothly from arriving outside by car through to departure.
Efficient and well-organised
February 8, 2021
The booking system is inadequate. I received my text on the first day of snow. The booking website had crashed and the phoneline was shut due to the high volume of calls. This was understandable. But because the system can only book for both jabs, I was advised to log on and book for both or else I wouldn't get a 2nd and just not turn up for the 1st. My husband was told his 2nd was cancelled when he arrived for his 1st but has been unable to rebook as his code is no longer valid and when, after 2 days of holding, he got through on the phone they couldn't book him in and just resent the same code.
Friendly and efficient
February 8, 2021
Well organised, social distancing maintained, clear instructions given.
