Your COVID-19 vaccination feedback Feedback Centre 2020

Quick friendly efficient,

February 6, 2021

I am over 80 and was not getting a call from expected sources. WSFT gave me my vaccine because I am a volunteer there. Otherwise I would still be waiting, apart from a 10 minute queue outside, everything went extremely smoothly.

JayneGilbert

Wonderful staff and voulenters

February 6, 2021

I was very nervous and they were so kind and put me at ease at Trinity Park.

Denese meers

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.

Covid vaccination Ipswich Hospital

February 6, 2021

I turned up on the day after instructions from my manager at Ipswich Hospital. It was a fairly long wait, in total just over 2.5 hrs from start to finish. This didn't bother me too much but others had been given appointment times which were not being met. There were lots of people grouped together which didn't seem ideal from an infection control perspective. I do wonder if there could have been a more efficient way of slot allocation - perhaps combining walk-ins with appts was not the best way. But really this is not a complaint, I was just grateful to receive the vaccination.

Anonymous

Booking hard, visit good, reacted to vaccine

February 6, 2021

Booking appointment was confusing - website crashed, code ran out, eventually smoothed out. Recieving vaccine at Trinity Park was well organised and staff all friendly, helpful and efficient. I reacted to the vaccine with flu-like symptoms and felt wiped out for several days.

Anonymous

Reply from Your COVID-19 vaccination feedback

Thanks for leaving feedback for your vaccination appointment. We do understand that some patients have had booking issues and this is something that we are constantly monitoring and attempting to improve. I'm glad that when you did attend your appointment went well.

If you would like to report your side effects you can do so by using the Yellow Card Scheme which can be found here https://coronavirus-yellowcard.mhra.gov.uk/

Thanks for having your vaccine and for leaving feedback for our team.

Great great organisation by everyone.

February 6, 2021

The Gainsborough centre experience from start to finish was extremely well organised.

Anonymous

Very efficient

February 5, 2021

I decided to go to Ipswich (Gainsborough sports centre) for my vaccine as Woodbridge seemed to be in chaos with their roll out of the vaccine.

Anonymous

Well organised

February 5, 2021

All the people working there at West Suffolk were friendly no long wait happy I had my appointment there.

Debbie Bumford

Friendly, professional, timely at Woodbridge community hall

February 5, 2021

Nothing further to add.

Anonymous

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.

Woodbridge - all very efficient

February 5, 2021

Only glitch with code texted to me. It said, in error, it had timed out even though I tried immediately. Phone line busy. Tried again next day and had been rectified although I never did get a confirmation text or email. No, it wasn't in my junk.. Gp surgery also rang to check I had a booking - v good.

Anonymous

Reply from Your COVID-19 vaccination feedback

Thanks for leaving feedback for your vaccination appointment. We do understand that some patients have had booking issues and this is something that we are constantly monitoring and attempting to improve. I'm glad that when you did attend your appointment went well.

Thanks for having your vaccine and for leaving feedback for our team.

very well organised

February 5, 2021

Phone call was clear and to the point. Organisation at the centre was very well managed from entry to the car park, to the consulting room, to the jab and the way out. [and there was no food!]

Margaret Morris

Your COVID-19 vaccination feedback