Your COVID-19 vaccination feedback

Feedback Rating

Based on 807 reviews
Leave your feedback

Your COVID-19 vaccination feedback

Please share your experiences relating to the COVID-19 vaccination rollout in Suffolk. We'll make your feedback known to the leaders of your local health and social care system. Please include a note about your location (such as where you received the vaccination or where you are based) in the comment if you can.

Reviews (807)

Efficient and kindly, well organized

February 7, 2021
Experienced staff gave confidence at Swan Surgery.
Jack Stokes

Safe, efficient and very quick

February 7, 2021
Excellent organization at The Mix, Stowemarket. All staff friendly and efficient, whole procedure took less than 30 minutes
Valerie

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.

Provider responded

Really well Organised

February 7, 2021
It literally took a few minutes to do at Two Rivers Medical Centre. A few questions and then the jab which I didn't feel.
Marie Butler

Great speedy service

February 7, 2021
Was vaccinated very promptly for our ages at Constable Country Practice (East Bergholt). No complaints.
Anonymous

Very quick vaccination service

February 7, 2021
The vaccine site was very efficient at Trinity Park Conference Centre.
William Charity

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.

Provider responded

Very smooth and well organised

February 7, 2021
Siam surgery always provides excellent service.
Colin Lutz

Felt very let down.

February 7, 2021
Was encouraged strongly on phone on previous day to accept a Sunday appointment even though heavy snow was forecast. Had to use phone and waited 30 mins, because website wasn't working and still isn't today!
Appointment was made for 1.45pm on Sun and I was assured that if services were closed I would be notified by text.
Imagine my dismay and anger when I arrived at Woodbridge Community Hall at1. 15 to be told by somebody that was there to do filming that site closed its doors at midday. The drive there was very frightening for me and my car got stuck in the driveway on my return. I then tried to ring the number I had rung the day before to see why I hadn't been told, only to find that they were shut too because of weather.
Jill Alexandrou

Reply from Your COVID-19 vaccination feedback

Hi Jill,

Thank you for taking the time to leave feedback.

I am sincerely sorry that you were not notified that the site was closed prior to travelling. This was a decision made on short notice due to the inclement weather conditions. Staff did try to cancel appointments but it was not possible to contact everyone booked in prior to them leaving home. We also had to close our phone lines as staff were not able to get to our main office.

Again, please accept our apologies and I am very sorry for any distress that this caused you.

Provider responded

Disappointing

February 7, 2021
When Debenham centre was closed due to bad weather on 07.02.21, I contacted the website link given on my Booking Confirmation message in order to rebook an appointment. The website reference given did not exist.
Alistair Shearer

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback.

I am sincerely sorry that the link you were given did not work. If you still need to book an appointment please call our booking team on 01473 921821.

Again, please accept our apologies.

Provider responded

Very good

February 7, 2021
Phone message, easy to book, efficient kindly service and lovely doctor from Eyke.
Anonymous

My experience at Riverwalk was positive.

February 6, 2021
My only negative issue was with the nurse who gave me my vaccination. I informed her that I was on Apixiban and would need extra pressure on the site of the injection. She said that was not required as Apixiban is not an anticoagulant. She was wrong. As a nurse for 45 yrs, and knowing my medication, her ignorance upset me. The very pleasant nurse who assessed me discussed the issue of Apixiban. She obviously knew the drug.
Elspeth Nicol

Leave your Feedback