Hardwicke House Practice Group - Hardwicke Surgery
Feedback Rating
Based on 258 reviews
Reviews (258)
Some good , some not.
August 25, 2019
Some GPs good, some not. Often the GP will ask you what you're in for and they have info on their own PCs.
Lack of appointments.
August 25, 2019
Lack of appointments available. had one previous bad experience with GP.
Had to wait for over an hour
August 25, 2019
Had to wait over an hour for one appointment, but accept doctor is busy.
Way too long a wait
August 25, 2019
Waiting for follow up appointments for baby 2-3 weeks. Way too long. Do not like care navigator system, giving the wrong information is a real concern for me.
Sometimes wait 3 weeks.
August 25, 2019
The appointment times can be slow, sometimes wait 3 weeks before I get to see the doctor.
Staff friendly
August 25, 2019
Booking appointment on the phone can be very off-putting. Once was 23rd in the queue. Mixed feelings about the care navigator role regarding confidentiality. Staff friendly and helpful. Treatment generally excellent.
Very happy
August 25, 2019
Very happy with this surgery, no issues. I find them to be accommodating with appointment. Staff are friendly and try their best. Wish the car park was bigger.
Staff friendly
August 25, 2019
Staff friendly and accommodating and helpful
Very helpful
August 25, 2019
Staff very helpful with appointments to see nurse.
Not usually kept waiting
August 25, 2019
No issues with staff, not usually kept waiting.