Kirkley Mill Surgery
Feedback Rating
Based on 110 reviews
Reviews (110)
Excellent care and support
July 28, 2021
I visited with my mother-in- law. They were supportive and really listened to our concerns. She immediately booked us in to ambulatory care at the James Paget. Here they carried out thorough testing and we got a diagnosis. We will forever be grateful to their quick response. Thank you
Responded very quickly to give the necessary
March 12, 2021
They have understood my needs and concern and always responded quickly.
Feel I'm in very safe hands
September 18, 2020
All staff listen, take concerns seriously, fit me in at surgery or call back same day. Prescription ordering system is excellent
Kind and we'll mannered
July 2, 2020
Nice staff
Great
May 28, 2020
Always quick to respond online. Always go out their way to either fit me in at surgery or do a voice call and prescriptions are sent straight away to the chemist for pick up
Came in to do the triage
March 11, 2020
Now they’ve got the online triage, I tried phoning but couldn’t get through so had to come in with two little ones and go through it. They’ve booked us in for later. Managed to pick up another prescription at same time.
Helpful
November 13, 2019
I find the surgery staff very friendly and helpful. I do not use it that much, but works for me when I do
No dedicated GP
November 13, 2019
I have no dedicated GP, and so you never see the same person twice, so this worries me as I have ongoing conditions and they could miss something as they never know your history.
No dedicated Doctor
November 13, 2019
No 'dedicated' Doctor now. But each GP I see has been very good. I do worry something could be missed due to no continuity
Had to walk in
November 13, 2019
I rang in many times today and could not get through, so have ended up walking in and need now to make a separate appointment for a later date.
