Needham Market Country Practice
Feedback Rating
Based on 340 reviews
Reviews (340)
Booking appointments is good.
August 24, 2019
General experience of booking appointments is good. 20-30 minute wait is usual. Some communications on delays would be useful. Some concerns regarding medication reviews. Not thought to be regular enough, particularly if extra medications are introduced. Would be keen to see a notice board with day to day updates.
Fine here.
August 24, 2019
One of the doctors can take a bit of an unwelcome tone with one of my grandparents, but on the whole it is fine here and you don't have to wait more than 15 minutes before you are seen.
GPs are good here.
August 24, 2019
If I ring up I always find they fit you in. The GPs are good here. Staff are lovely. I noticed the wait to get through a bit shortened today. 10 minutes wait is fine, I can feel a bit rushed sometimes, but I wouldn't change anything.
Never had poor service
August 24, 2019
I've never had poor service here. I came in to see the receptionist this morning and she was able to find me an appointment late morning. Excellent service.
Real and approachable
August 24, 2019
Doctors and receptions staff are very real and approachable. I use consult and I would prefer to use it rather than ring up. This surgery exceeds all others I've been to.
Very friendly.
August 24, 2019
They will always fit us in to see the doctor if it's an emergency. Staff are very friendly and helpful. Usually wait 15 minutes.
Very good
August 24, 2019
Never had any issues, they are always very good. The staff are helpful. I would usually expect to wait about 20 mins and that is acceptable. I found ringing for an appointment today quicker than usual. I feel the surgery is attentive and let me know results quickly if needed.
Rate the GP very highly.
August 24, 2019
I do rate the GP here very highly but the GP is only available for two days a week. I usually wait 30 mins before the appointment which is frustrating. I never feel fobbed off or rushed. I prefer to book appointments face to face.
Brilliant
August 24, 2019
My doctor is brilliant, but he is running late today.I"ve been waiting for 40 minutes so far. I do find the online appointment booking a bit frustrating.
Car park needs to be bigger
August 24, 2019
I try to ring and cannot always get through. The car park needs to be bigger.
