Suffolk Community Services
Feedback Rating
Based on 88 reviews
Reviews (88)
Excellent district nurses
April 24, 2017
District nurses.
Fantastic. They were in every day and she was brilliant
Fantastic. They were in every day and she was brilliant
Good care of my feet
November 17, 2016
Podiatry - The staff do a good job looking after my feet. I can't see any way the service could improve
Never late and very supportive
October 20, 2016
I needed injections at a certain time of day after coming home from hospital and they were brilliant. Never late and very supportive District Nurses -Eye
Staff are all great
September 22, 2016
The podiatry staff are all great, very good. I get appointments every 6 weeks with no problems at all.
Ive waited 16 weeks for an appointment
September 22, 2016
Podiatry has been reduced to 1.5 days per week from 4 days.this year. I've waited 16 weeks for my appointment
A regular day to visit would help
August 18, 2016
I've asked for my monthly blood tests to be carried out on a regular day which I've been told is possible but the nurse didn't turn up on the monday as arranged and came on the thursday with out warning which could've led to a wasted visit, luckily I was in.
I also can't order my own vitamin B12 injections, the nurses have to do it which means I have to chase them to remind them to order it in for my next visit.
I also can't order my own vitamin B12 injections, the nurses have to do it which means I have to chase them to remind them to order it in for my next visit.
Unprofessional and rude
August 17, 2016
Resident in pain catheter blockage, Care coordination centre, 3am still awaiting. 12.pm. Rang 3 times wasn't asked who I was, rude on phone, advised to ring 999 if no nurse within hour. Nurse entered building was rude and stated only have 10 minutes your lucky it was me, anyone else would have made you wait.
ongoing treatment cost
July 19, 2016
My mum had an initial free chiropody appointment at the clinic in Mildenhall (very satisfactory job) but has now been told she can only have a home visit which she has to pay for. My sister (who lives with Mum) gets ongoing free treatment at the clinic. Mum is 91 !
excellent
July 5, 2016
Community matron - Halesworth. LInked to surgery. Really good serviceas it helps prevent me going into surgery or hospital for certain things such as blood tests
Retinal screening no follow up
June 22, 2016
Reports not explained properly and no follow up normally
