Swan Surgery
Feedback Rating
Based on 282 reviews
Reviews (282)
Fantastic doctors and great medical staff!!
June 21, 2021
After a very long and stressful weekend trying to deal with 111, the swan surgery drs & staff were extremely efficient, friendly and helpful and FINALLY got my daughter the help she needed!!
Not satisfied
May 24, 2021
It is been 10 months, that I wanted to do a blood test to check my sugar level. They asked me to feel twice the E-consult which is very time consuming and irrelevant questions. Then when they told me to book on hospital for blood test, and I went there they said they only do the priority due to Covid despite of being booked, and I could not do the test on that day, while I had to be be absent some hours from my work. Finally I did the test, and I had to call to ask them to send the results to my home, which I wonder why they do not do it automatically. Finally I recieved the results and there is everything there except the cholestrol and glucose that I needed to check. I am so disappointed. However, I should admit and thank for well organised vaccination service.
Impossible to get an appointment or response
May 10, 2021
No one answers the phone or emails despite me completing eConsult and being advised to see a GP ASAP, appalling.
Best GP Surgery in Bury
May 6, 2021
Myself & my family have been attending Swan Surgery for years. I have always found them to be thorough, approachable and very competent. Recently the waiting times for appointments has increased but the new eConsult service is a good initiative.
Best surgery I have used
March 24, 2021
I would highly recommend this practice to anyone local as the system is easy to book in and the doctors I have met have been brilliant and sorted everything quickly. Felt listened to and all staff I have encountered have been very friendly and helpful!
Unfriendly
February 24, 2021
Dr was rude & abrupt, very unhelpful.
Abominable Experience best avoided
January 11, 2021
Staff don’t listen and feel unheard. Seems you have to fork out for private treatment if you you need anything.
Use the webpage
January 8, 2021
I have used the website today for a perscription I am hoping it gets looked at and prescribed as required.
Pfizer vaccinations
January 6, 2021
Very impressed with the very professional way the whole experience was carried out from being met at the door to handing in the timers. Every member of Staff was helpful, pleasant and had a smile on their faces. Thank you and well done Swan Surgery!
Focussed investigation and clear comms.
December 21, 2020
I had a concern and was very quickly seen by a GP and referred to a specialist. It was explained that this route and urgency was a risk management process rather than a panic. We discussed family history and a number of additional tests arranged. A further follow up with all results discussed. Very impressive.
