Swan Surgery
Feedback Rating
Based on 282 reviews
Reviews (282)
I have to push reception
May 2, 2018
I have been told that appointments 'on the day' should always be available for my child.. That has not been my experience. I have had to push reception to be invited to come to the surgery and sit and wait for an apointment
Sometimes difficult to get an appointment
May 2, 2018
I have been a patient here pretty well since it opened. I find that now it is sometimes difficult to get an appointment with one of the established Doctors (partners). This can be a 3-4 week delay. I have a chronic disorder so continuity is important to me but sometimes I have to compromise by seeing another Doctor.
appointment at 8.30 tomorrow
March 1, 2018
I needed a routine appointment and as I was passing I dropped in to see what was available. There were emergency appointments today but it really isn't an emergency but they were able to offer me an appointment at 8.30 tomorrow morning. First class!
Very good treatment and helpful
October 16, 2017
I went for my flu jab a week ago last Saturday. I had forgotten despite text reminders and I arrived a minute or two after the clinic was supposed to have finished. Reception staff checked and said I could be seen. Dr not only gave me a painless injection but took the time to enquire about my asthma symptoms and refer me for a blood test-very, very good!
Excellent
July 17, 2017
I understand there can be delays - demand is very high
Overall very happy, but waiting times are long
June 15, 2017
Overall I am very happy - late at appointments is only thing to comment on
Wouldn't want to change practices
June 15, 2017
Been here since a baby- great . I really wouldn't want to change practices
long waiting times
June 15, 2017
Sometimes there is a wait after the appointment time. I have visited 3 times in 2 weeks and delayed each time
Bad experience and trouble making a complaint
June 15, 2017
Had a very bad experience with a doctor. Very negative attitude just a sense of anger, not so sure from who? Problem with complaint. Tried twice with no response 4 weeks ago!
Bit of a wait and not antibiotics didnt help
June 15, 2017
Sometimes there is a delay
in being called in. I was prescribed antibiotics and i feel i got worse
in being called in. I was prescribed antibiotics and i feel i got worse
