Victoria Road Surgery
Feedback Rating
Based on 113 reviews
Reviews (113)
Long wait at appointments
July 12, 2018
When I need an appointment I can get one on the day, however they usually are running quite late. 10-20 minutes is time but more than 30 minutes is too much as I'm usually stuck for time myself. Keeping your child entertained when there is such a delay is really difficult.
Presciption withdrawal
July 12, 2018
We have always needed skin cream for the 3 children's skin conditions. However, the skin creams are no longer being prescribed or the bath oil, whereas it is at Kirkley Mill. It can get expensive.
On the day appointments have been easy to get, I always get through straight away.
On the day appointments have been easy to get, I always get through straight away.
Excellent well run GP practice
July 5, 2018
This is an excellent well run GP practice. Very efficient appointments system, always possible to obtain consultation same day if needed. Adequate parking available. Supplied or arranged several treatments with efficiency, care and courtesy.
Happy with care from surgery
June 4, 2018
Very happy with care we got and the help too.
Very good but hard to get appointment
March 15, 2018
Overall very good, but it's the usual complaint - hard to get appointment. Dr. very good
Overall, very happy with the service
March 15, 2018
Overall I'm very happy with my experience at my GP surgery, considering how under pressure the NHS is under.
Waiting time and communication is awful
February 12, 2018
Prescription ordered before Christmas - no sign, 2 districts nurse ordered. I rang pharmacy, item never ordered. Patient not told! Item for catheter. 20 Mins on phone then told to ring Liverpool to Main Catheter equipment base. Never been able to do this before! Now waiting another week for it to arrive. Patient not well, catheter bag chemical reaction supposed to be changed immediately - District Nurse not interested. Phone call over 1 hour!
Surgery normally excellent
January 30, 2018
I see my GP quite often due to ongoing health condition. On this occasion I felt my GP just was not interested, which agitated me.
Wheelchair access is difficult
January 8, 2018
Access from the pavement for a wheelchair needs to be addressed. One side is really tight, you almost fall off the curb in wheelchair. The other side is wider but no dropped curb. Also a pole in the way which makes it even tighter.
Lovely surgery
November 20, 2017
Very good care very kind
