Victoria Road Surgery
Feedback Rating
Based on 113 reviews
Reviews (113)
More consideration needed.
November 20, 2017
I have had trouble many times getting an appointment, spoken to a bit rudely. I do not like to disclose personal problems and do not call the practice unless I have to but you are made to feel you are putting them out.
Accommodatable Surgery
November 20, 2017
Always been a good surgery for my needs
Good but can wait on 'phone for appointment
November 20, 2017
Only gripe can be waiting on the telephone to get through for an appointment
Excellent
November 20, 2017
To date I have received excellent service; long may it continue.
Good and can often see my own GP
November 20, 2017
A good service. I use it quite often and in the main see my own GP, which I like
Excellent
November 20, 2017
A very good service overall
Always a wait for appointment
May 25, 2017
Always wait longer than 20 minutes when I have an appointment. GP told me tablets that I could change to would be £100 for 60 tablets
Packet changes do not help
March 17, 2016
As I have dual sensory loss, I get used to my medication being in a particular design of box. Then when they change it no one tells you and it gets confusing.
Hard to know when it is my turn
March 17, 2016
I have a dual sensory loss. Your name appears on a plaque that I cannot read. I always ask the receptionist to ask the doctor to come out and get me, but they say that that is not possible and I just have to ask someone next to me. I do find that ridiculous. they always used to come and get you before technology was as it is these days.
Taking the strain of the closed surgery
March 17, 2016
It is obvious that my surgery is being affected by the closure of the others in the area. when I can get an appointment I am on time, then I have to wait for up to an hour sometimes.
