Bungay Medical Practice
Feedback Rating
Based on 82 reviews
Reviews (82)
Easy to get on the day appointments
May 2, 2019
We get appointments easily on the day, which is great with having a child. We find the 'P.O.D.' excellent too, although remembering 7 days in advance can be challenging. It is just a case of getting used to it.
Good
May 2, 2019
Good
Smear test
April 7, 2019
Sensitively done with specific techniques to help me.
Always helpful
April 2, 2019
I’ve lived in Bungay for 30 years and I’ve not had a problem with the surgery. Sometimes systems they have tried haven’t always worked out but they seem quick to correct it. The receptionists are always very friendly and helpful and always do their best to accommodate you
Works for me
February 13, 2019
I do not use the service very often, but when I do need an appointment I can get one quite easily on the day.
Diagnosed before seeing me
February 8, 2019
Wasn't told i was seeing a nurse not a gp, the nurse said she was sorry I thought I was unwell but I have a virus even though I had explained I'd had symptoms over a week and lost my voice last week and was now producing green mucous, indicative of an infection, i was told it was a virus again and a steroid nasal spray would clear it up. In my opinion she had diagnosed me before i'd entered the room. I asked about my throat as i had lost my voice over a week ago but it was only sore the first day but i still havent got my voice back, she checked my throat and said there was no pus on my tonsils so it was fine!
Nursing staff are extremely rude
February 8, 2019
Nursing staff lack duty of care and are extremely rude, they talk down to you in a derogatory fashion and fail to listen to any problems you may be having and are not willing to help with issues, they are quick to become dismissive and rude an they make me feel as though I am intimidated
A medical factory
February 7, 2019
Everyone is pushing things down to the GPs - can't get enough of them around here and I don't know why, they get a good enough salary. I would give this surgery a 3 out of 10. A lot of the GPs don't work full time, the doctor doesn't know you or your mental state it's just all on a computer. Appalled that you can only get a health check from 60 to 75. The GP didn't tell me that I had a health check, I had to chase them for it every year. Because they're run as a business it's just turned into a medical factory.
Late order prescription
February 5, 2019
I realised I had run out of some medication and ordered over the weekend, the practice dispensary were brilliant in getting me the medication at short notice.
Drop-in blood test clinic
January 17, 2019
My intermediate diabetes blood test requirement (non-fasting for diet-controlled diabetics) was via the drop-in clinic. There were about 10 patients in front of me and I had to wait for about 40 minutes. I consider this quite acceptable. I was aware of a few older men waiting after me who obviously did not and I politely said so.
