Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
More GP constancy needed
December 5, 2019
I don't get the consistency of seeing the same GP if that happened the service would be better, but I have to say on the whole its a good surgery.
Medical staff listen well
December 5, 2019
I am always able to get an appointment for my son on the day. I often get referred to the nurse practitioner when I ask for to see the GP which can be frustrating, but they do listen well.
Very happy
December 5, 2019
I am happy overall with this surgery, no changes needed.
Rated very highly
December 5, 2019
I cannot fault it here, I do rate it very highly.
Up to 30 mins waiting for phone
December 5, 2019
Waiting for the phone to be answered in a queue can be up to 30 mins, maybe they can put another person on the desk to answer the phones at 8am. On the whole everything else is good at this surgery.
Receptionist has a lovely manner
December 5, 2019
They have been brilliant, the continuous care and onward referral to the hospital is excellent. The receptionists, particularly one has such a lovely manner. I can feel a little rushed sometimes with the GP.
Excellent surgery
December 5, 2019
I have had a good hospital referral from here, this has been an excellent surgery, it is one of the best I have ever used. Can't think of anything that needs to be improved.
Did not do well with mental health support
December 5, 2019
They did not do well in supporting or referring my teenage son to mental health support in my opinion, in the end we had to find our own support from Suffolk MIND.
GP talks to my husband instead of me
December 5, 2019
I have to take my husband with me into the waiting room, and I feel annoyed inside myself when the GP talks to my husband instead of me.
Have to wait 6-8 weeks.
August 24, 2019
if I want a specific GP I have to wait 6-8 weeks. Other than that I am happy with this surgery.
