Constable Country Medical Practice - Capel St Mary Surgery
Feedback Rating
Based on 360 reviews
Reviews (360)
Driving scheme works well and reception very good
July 4, 2017
The reception staff are all very good. Volunteer driving scheme works well. I can't drive at the moment but the scheme has picked me up and will take me home
Appointments are difficult to get
July 4, 2017
Appointments are difficult to get at both surgeries
getting appointment is a problem
July 4, 2017
Getting appointments is a problem and the time spent on the phone trying to get through is frustrating
can get appointments when needed
July 4, 2017
The surgery is ok and I can get appointments when needed
takes long time to get appointment, cant see own GP
July 4, 2017
It's taken a long time to get an appointment at the surgery with a GP. I am now seeing another GP as again unable to see my own GP
Main issue is getting an appointment
July 4, 2017
The main issue is getting an appointment. Normally you have to wait a considerable time to get through. I can never get to see my doctor. I haven't seen her in months as you can't make advance appointments; to be able to do so would be much better. Staff are generally good, am happy with them
Run efficiently, but dont like automated system
July 4, 2017
Run efficiently. Tried to call this morning. I don't particularly like the automated system mainly because it goes on so long. I decided to walk to the surgery to book the appointment as it is easier than being on the phone
generally works well and act quickly
July 4, 2017
Generally the surgery works well and they have acted very qyickly when needed. Nothing is too much for them
staff are friendly and will do all they can
July 4, 2017
Staff are friendly at the surgery. Generally they will do all they can to help
Inconsistent care
June 27, 2017
The care provided is inconsistent. Some of the locums have been great whereas others at the surgery haven't been so good
