Constable Country Medical Practice - East Bergholt Surgery
Feedback Rating
Based on 411 reviews
Reviews (411)
Annual health checks & excellent pharmacy
December 10, 2017
I had to ask for an annual health check but for the past 2 years I've asked for one but I'm not sure if I'm eligible or not, even though care from the doctors is good. Communication can be difficult.
The pharmacy is brilliant, having the confidential meeting room is very good. Very good at explaining things and discussing situations.
The pharmacy is brilliant, having the confidential meeting room is very good. Very good at explaining things and discussing situations.
Practice is limited for dementia support
December 10, 2017
Hands are tied, professionals are unable to support families where an individual has dementia. There seems very little they can actually give to people.
Doctors are very helpful.
November 13, 2017
General care from the doctors has been very good but you do get very different opinions from different doctors. Care is outstanding, very patient. One doctor discussed changes to medication very well and has really changed mental health support.
Appreciated the assistance.
November 13, 2017
The receptionist today has been really great/ So wonderful and very helpful which makes such a big difference
Good care, limited appointment slots.
November 13, 2017
Very local. Care and support provided is good and the call waiting system is an improvement. There are just not enough appointments available. Liaising between the hospital and the surgery has been a bit difficult with notes not being passed on
Appointment booking problems.
November 13, 2017
Continuity is an issue. Doctor asked to see me in two weeks but you can't make an appointment in advance and have to phone on the day, hope you get an appointment and get to see the same doctor again. Generally it's an ok surgery.
Lack of consistency
November 13, 2017
The only way to get an appointment is to come up to the surgery. It's always been very difficult to get an appointment. Rarely see the same GP so there is no continuity. On regular occasions the prescriptions are not correct when picking them up, whether is a miscommunication or mistake.
Helpful care with limited staff
November 13, 2017
Try hard but not enough staff. Care is qute good when you get to see someone
Wonderful Nurses
November 13, 2017
The nurses are brilliant. They regularly dress a wound for me. Nurses are really good but don't see the doctors very often.
No complaints.
November 13, 2017
Friendly and comfortable practice.
