Constable Country Medical Practice - East Bergholt Surgery
Feedback Rating
Based on 411 reviews
Reviews (411)
No problems getting appointments.
February 3, 2017
We've had no problems getting appointments for all the family. It's a convenient location and we are happy to attend either surgery
I can get appointments when I need them.
February 3, 2017
I can get appointments when I need them and the staff are polite. The surgery does what it's meant to do
Good.
February 3, 2017
Generally quite a good surgery
Information from Drs isn't always easy to understand.
February 3, 2017
Sometimes the information given by doctors isn't easy to understand and due to lack of time they cannot always go into the depth required. Appointments haven't been hard to get
They cannot do enough for you
January 5, 2017
They cannot do enough for you. They bring my medication to my home for me for which I am very grateful as I cannot get out a lot - no transport. Thank you all
Very poor prescription service
December 14, 2016
Put prescription request into surgery 12/10/16 as they are so inefficient that they now say they need 7 working days to sign a repeat script. In my opinion this pathetic. Sorry ! Asked for said script to be delivered to East Bergholt chemist. Went to collect script on 21/10/2016 and was told it was no through yet. They showed me their system and indeed no sign of script. Surgery claim they sent it but no evidence to prove it. Happens all the time. On this day another patient had exactly the same experience, Yet another sad tale of failure of this grossly underperforming practice at every level
Poor
December 8, 2016
I attended an appointment for a general health check. Prior to interview I sustained a hand and wrist injury falling off my bike, I asked the nurse if she could look at it for me. She replied that she did not have time for that, she had other patients to see.(The waiting room was empty.) She also stated to come back and see the doctor in a month. My hand was badly swollen and bruised. I feel that I was not afforded respect and professional standards were not applied in this case.
Poor - long waits poor communication
November 10, 2016
Long waits, locum GPs, don't answer phones, not great follow up, etc. etc. !
Poor - all round
November 1, 2016
Long waits, locum GPs, don't answer phone. Not great follow up, etc. etc
Confidentiality at reception
September 8, 2016
No confidential reception desk
