Your COVID-19 vaccination feedback

Please share your experiences relating to the COVID-19 vaccination rollout in Suffolk. We'll make your feedback known to the leaders of your local health and social care system. Please include a note about your location (such as where you received the vaccination or where you are based) in the comment if you can.

Reviews (807)

Excellent!

February 18, 2021
Had my COVID 19 vaccination at Kirkley Mill, Lowestoft. Very well organised. The car park was organised by Lowestoft lions club. Everyone involved was friendly and helpful. Well done to everyone!
Sarah Welch

Nice friendly relaxed staff

February 18, 2021
I was made to feel welcome at Bridge Road Surgery. Happy, laid back smiling staff.
Wendy Rice

Well Organised, Friendly & Efficient

February 18, 2021
Communication regarding arranging appointment was quick and easy with plenty of date options on offer. The provision of road signage to the vaccination centre at Sole Bay Health Centre was helpful as we were unfamiliar with the area. Staff in the carpark, on reception and in the centre were polite and efficient and I felt very reassured. Wish to say well done to everyone concerned from those who organised the roll out and those who carried us through the process.
Ann Donnachie

Very well organised,

February 18, 2021
Very efficient, everything explained, din't feel injection at all.I did have after effects which lasted 4 days.
Lynda Byford

No information

February 18, 2021
I am 58 type2 diabetic and I am in the bame group. Younger people have been vaccinated yet I have been told nothing yet.
Malcolm Bryant

Very easy and well organised

February 18, 2021
Very good , six people vaccinating. Well done Hadleigh Health Centre .
Martin Wright

No appointments near to home!

February 18, 2021
My husband is now eligible for his vaccination in the next cohort. I've spent the past week trying to get an appointment for him in Lowestoft or Norwich.

Every time I log into the portal I'm getting Ipswich, Colchester and even Brighton as the available places - we are in lockdown, we don't have a car and these are a minimum of 2 hours travel for a 45 minute appointment. I work for the local NHS & know that there are four places in Lowestoft offering the vaccination, plus Norwich is only an hour on the train and easy access from the station.

Our GP wont help us & are telling me that he has to book via the NHS Portal - that's ok if it works! he was offered an appointment two weeks ago at a GP practice 2 miles away but due to the snow and ice we said we'd wait for an appointment nearer to home.
Anonymous

Very efficient, with no waiting.

February 18, 2021
From entering the Epicentre to leaving after vaccination took 25 minutes. This included a 15 minute rest after vaccination. All staff, paid and unpaid, were welcoming.
Anonymous

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.


Provider responded

Extremely efficient.

February 18, 2021
We were in an out very quickly. The volunteers/staff were very kind and helpful. Couldn't recommend more highly.
Frances Beamish

Very well organised.

February 17, 2021
Car park, directions and all volunteers were well trained up. No doors to touch or anything to touch except the exit, but there was sanitised close by.
Anonymous

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