Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust) Feedback Centre 2020

Brilliant care

Cancer services

January 22, 2025

I've had a range of treatments at the hospital including treatment for cancer. The care and attention has been brilliant. I've known what is happening every step of the way and staff have been so friendly.

Anonymous

Good urology care

Urology

January 22, 2025

Very good care by urology team. I regularly visit as the community nurses can't cope with the catheter issues I experience.

Anonymous

Amazing team

January 22, 2025

The dialysis team are amazing. Sessions are arranged for 3 days a week and it all works very well, the team are great.

Anonymous

Disappointing

January 22, 2025

I was referred to hospital but the consultant wouldn't operate. I was on a drip that was attached to the wall so when I needed the toilet I couldn't easily go. The commodes were not emptied overnight and the smell wasn't good. I should receive a scan every 6 months for a tumor but these have been delayed.

Anonymous

Great staff

January 13, 2025

The staff I have contact with are great. I can call my specialist nurse for support and they ill get back to me the same day which is wonderful.

Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for letting us know about the great support you have your from your specialist nurse and the speedy response to your questions and concerns, Many thanks

Great maternity support

Maternity

January 13, 2025

I had a good maternity experience and support after the birth was also good. I was induced after scans suggested my baby wasn't growing but when I had him nearly three weeks early he was already 7lbs but all was good in the end.

Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Many thanks for leaving your kind words which I have passed onto the Maternity team. It is great to hear that you are all doing well following the birth and I hope you have all settled in at home. Thank you

Good communication

Cardiology

January 6, 2025

I have been very satisfed with the service received so far, it was found during a scan for something else that I needed an operation for a stent to be fitted, this was 5 months ago and I am due to have my operation this month. Communication has been good from the department and the timescale is fine by me, 5-6 months with this amount of people is pretty good I think.

Anonymous

Quicker than expected in A & E

Accident and emergency services

January 6, 2025

My wife cut her ankle badly when getting out of the car, it was going to be a 3 hour wait to see a GP and it was deep so I took her to A & E, she was initially triaged by a nurse and we were told that it could be up to 4 hours before we were seen, but in the end it took only 2 hours, they saw her and examined her and put some steristrips on the wound and then referred her back to her GP. It felt efficient.

Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for letting us know about your wife's recent trip to A&E at Ipswich, I have passed your kind words onto the A&E team for their attention. I hope your wife is continuing to make a good recovery at home. Many thanks

Great support and help from midwife

Maternity

January 3, 2025

I gave birth to my baby early hours on 28th November. The midwife had been with me from the nighttime of 27th and she was AMAZING, really reassuring and down-to-earth and patient despite me saying that my back hurt no less than 1000 times! The world needs more midwives like her! The person with the meds and the man who helped deliver and stitch etc whose name I didn’t get (but should have done as he really earnt his money with me that night) were also great! Thank you.

Jemma

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your kind words which I have forwarded onto the lead midwife to share with her team. It is great to hear that the care and treatment you all received had such a great impact on your overall care and treatment. I hope you are all settling in at home. Many thanks

Supportive

December 24, 2024

My diabetic appointment was cancelled but when I then saw my urology consultant they spoke to the team to get the appointment reinstated and I was seen quickly.

Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your feedback which I have forwarded on the the Urology and diabetic teams. Thank you

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)