James Paget Hospital
Feedback Rating
Based on 264 reviews
Reviews (264)
Excellent
X-ray
August 14, 2017
Efficient service. Very busy so had to wait a while, but understandably so.
Excellent
Podiatry
August 14, 2017
No problems with this appointment, but previous one would have issues as the podiatrist went sick and no-one told me until 8.30 (was in waiting room) when I got a text.
The neurologist is very good and reception staff friendly and helpful.
Paediatrics epilepsy / neurology
August 1, 2017
Wife said she feels the consultant was very good and explained everything really well. She had taken her husband to his appointment. The consultant tried hard to communicate. Receptionists were really friendly and did attempt to talk to her husband directly
Poor
Physiotherapy
July 17, 2017
Appointment for scan result with consultant was cancelled but no communication made to us of this. Admin person contacted whose name we were given on arrival when told it was next week. VERY unhappy with their response- no letter, no follow up phone call. Every 6 months when he is scanned (MRI) for any re-occurrence of cancer and then given a consultants appointment for results there is a mess up by someone, somewhere. Prior to the cancelled appointment we were sent a letter for that consultation date, but no appointment for the MRI; we had to chase this with our GP.
When families are living 6 months at a time with a loved one under these medical circumstances we need your support to get these right.
When families are living 6 months at a time with a loved one under these medical circumstances we need your support to get these right.
Excellent
Imaging
July 13, 2017
Quick service, respectful. The service provided was carried out in a timely manner. I was the escort (carer) but they spoke to the resident as opposed to speaking to me or over them, which I found respectful. They also offered me assistance to transfer the resident which I accepted
Long waiting times
Broadland suite
July 4, 2017
Waiting time much too long
Treated with respsect
June 27, 2017
Staff were kind and I was treated with respect
Appointments run late
June 27, 2017
Not always running on time for my appointments which can be frustrating
Treated quickly, and very attentive staff
Ward5
June 27, 2017
On arrival I was treated very quickly which eased my pain. Attention was very good. During the stay everything was done for me and I felt I was treated like a person and not a number. Very attentive staff from domestics through to nurses.
Very good consultant, receptionists and good experience in general
Neurology
June 27, 2017
Wife said she feels the consultant was very good and explained everything really well. She had taken her husband to his appointment. The consultant tried hard to communicate. Receptionists were really friendly and did attempt to talk to her husband directly
