Norfolk and Suffolk NHS Foundation Trust (NSFT)
Feedback Rating
Based on 264 reviews
Reviews (264)
worst service in my life
May 18, 2015
One of the worst mental health services I have ever been under the whole of my life.
Since arriving in Sudbury Suffolk I have found Bury mental health team to be in a mess, they have none of my whole mental health records. I have dyslexia, various learning problems and they don't speak good English, put the phone down, don't pass on messages in the right context psychological bullying mind games and no understanding of mental health.
Since arriving in Sudbury Suffolk I have found Bury mental health team to be in a mess, they have none of my whole mental health records. I have dyslexia, various learning problems and they don't speak good English, put the phone down, don't pass on messages in the right context psychological bullying mind games and no understanding of mental health.
No answer from crisis team Monday night
May 8, 2015
i called several times when i felt suicidal - took 3 days to return my call
Recording of calls to the NFFT crisis out of
April 30, 2015
The request for the recording of calls to the NSFT crisis team was made at the beginning of 2014 since then the NSFT have made numerous comments to suggest that they are nearly ready I would very much like to know what nearly means as this has been going on for 18 months please could we have a date when these calls will be recorded from
Failure to act upon referral request
April 27, 2015
Request was made (by Tavistock clinic) for input from nsft for our 8yr old child. No response has been made. No contact with us as parents. Staff on phone are rude and patronising. Not just an inadequate service. NO service.
