Ravenswood Medical Practice
Feedback Rating
Based on 191 reviews
Reviews (191)
I don't like booking appt booking system
October 12, 2016
I don't like having to tell the receptionist exactly what is wrong with me, how are they qualified to decide who I need to see or talk to?
Then I have to wait for someone to call back and have waited for hours for this, then I have to repeat to the Doctor everything I had already told the receptionist.
Then I have to wait for someone to call back and have waited for hours for this, then I have to repeat to the Doctor everything I had already told the receptionist.
excellent
October 10, 2016
Lovely staff, always polite and friendly
fair
October 10, 2016
I hate the fact that you can't make appointments in advance, only on the day by phone call from the doctor. This is inconvenient
Not flexible enough
September 27, 2016
I tried to ring my GP, which the GP had asked me to do, the reception staff said I couldn't be put through or book a time to talk to the GP and I would have to call back at 8am the next day and request again. I explained I'm travelling to work at 8am but there was no flexibility.
I can't make an appt. for next day
September 27, 2016
I can't make an appointment for the next day even though all appointments have gone for the same day when I've rung in the morning. Frustrating to have to start all over again the next day.
Good experience
September 8, 2016
One of the best I have experienced
Excellent
September 1, 2016
The dementia support is excellent.
Wish I could see my own doctor
August 15, 2016
Do wish I could see my own doctor when phoning for an appointment.
Quick to get through on the phone
July 19, 2016
Very helpful. Quick to get through on the phone and they call back when they say they will. The triage system means you get an appt that day. can't fault them
Gp's actually listen
July 19, 2016
Amazing. The GPs actually care about me and they really listen
