Reynard Surgery

General Practitioners

Reviews (129)

GP listens well.

August 25, 2019
They seem to be able to get an appointment on the day. Very friendly and helpful. GP listens well.
Anonymous

Reply from Reynard Surgery

Thank you very much for taking the time to leave this positive response, we are pleased you are happy with our service.


Provider responded

Friendly staff

August 25, 2019
Friendly staff and helpful. Online appointments work well for me.
Anonymous

very efficient

August 25, 2019
Very efficient here. I can get an appointment easily.I have diabetes and can get appointments to suit my lifestyle.
Anonymous

Can always get appointment when needed

August 25, 2019
The staff here are amazing. I am pleased with the GP and nurse practitioner, I feel this surgery listens more to me with my child's conditions.
Anonymous

Reply from Reynard Surgery

Thank you very much for taking the time to leave this positive response, we are pleased you are happy with our service.


Provider responded

Been given emergency appointments on day

August 25, 2019
Non emergency appointments had to wait a couple of weeks. Equally, have been given urgent appointments on the day. Customer service skills could be a little better on arrival at times.
Anonymous

Link hard to see

August 25, 2019
I booked my appointment online but I found that the link to get appointments was hard to see
Anonymous

Would prefer blood tests here

August 25, 2019
I need regular blood tests and sometimes it is difficult for me to get to the transport to Mildenhall or Newmarket. I would prefer it if I could get this done at the surgery.
Anonymous

Will try online booking

August 25, 2019
My experience is that I can hardly get an appointment when I call in. I will try online booking in future. There is one doctor who can be abrupt, rest of staff are lovely.
Anonymous

Reply from Reynard Surgery

Thank you for taking the time to leave a response. I apologise you find it difficult to get an appointment at the surgery, we are trying our best to accommodate patients to the best if our ability during our busy periods. Please feel free to book online or look into our new E-Consult service that is now up and running on our website. Many thanks.


Provider responded

Consistently excellent service - thank you!!

July 8, 2019
A caring and professional team headed up by a fantastic senior doctor. I cannot fault my consistently high level of care at both Reynard Surgery and White House Surgeries. I am grateful to have this care on my doorstep!
Anonymous

Reply from Reynard Surgery

Thank you very much for taking the time to leave a positive response, we are pleased you are happy with our service.


Provider responded

I really can't fault it

February 7, 2019
I really can't fault it. I use here and Whitehouse Mildenhall depending on which has soonest appointments. The best thing here is the parking which is very convenient. All the staff are very friendly.
Anonymous

Reply from Reynard Surgery

Thank you very much to take the time to leave this positive response, we are pleased you are happy with our service.


Provider responded

Leave your Feedback