Reynard Surgery
Feedback Rating
Based on 129 reviews
Reviews (129)
Nurses and other staff great
October 27, 2021
It can be difficult to see someone face to face and with my condition I really would like someone to see me. The phone line does have queues at times but nurses and other staff are great, friendly and part of the community.
Excellent
October 27, 2021
Not had any problems and the telephone system being used now seems to be much better. Staff are excellent and explain things really well and are always pleasant and cheerful.
Quick to be seen
October 27, 2021
Everything is good. Very quick to be seen and there are no issues, it's brilliant here. Staff are lovely, very polite and cheerful, nothing needs to change.
All good
October 27, 2021
I mainly only really visit the surgery for my repeat prescriptions and that always works really well and there are no issues. Overall the surgery works well for me.
Lovely surgery
October 27, 2021
Everything is prompt whether it's getting through on the phone or waiting for a call back it all works really well. Perfect staff really great at what they do.
New patient but impressed so far
October 27, 2021
I've been really impressed so far. We only moved to the practice recently but staff have been great and it was easy to get my their flu vaccination as the surgery actually called to arrange it, really pleased.
Econsult worked well
October 27, 2021
I used econsult and it worked well, I was given an appointment for the next day. At times it is difficult to see a doctor face to face although I have seen the nurse. I like the new electric doors, makes it much easier to get in to the building, just need a second set for the next doors now.
Delayed
October 26, 2021
Have found getting a face to face difficult and have been asked to take pictures but they weren't clear enough so it has delayed things. Staff have been excellent though and it's nice that some of the restrictions have been lifted so you can go in the surgery and wait.
Staff are great
October 26, 2021
Absolutely brilliant. I've always got appointments when I've needed them and have had great communication with the surgery since my hospital discharge. They've arranged for me to have a check up and xray and will see the doctor again in a few weeks.
All good
October 26, 2021
Phone appointments work really well and I'm not concerned about access as you don't always need a face to face appointment. They do a superb job and staff are great.
