Reynard Surgery
Feedback Rating
Based on 129 reviews
Reviews (129)
Long phone waits
June 1, 2022
There are long waits on the phone to get through to reception in the morning and when you do get through I have been told there are no appointments available that day and call back tomorrow. I have seen the nurse and she has been very good, supportive and caring.
Advised to use econsult
June 1, 2022
The surgery have asked patients to use econsult to contact the surgery which I have done however the system when I've entered the information said to seek further medical help. I'm now unsure what to do now as been told to use this and not call the surgery. The care once you do see someone is very good, I can't fault the doctors I just don't like econsult.
The surgery is good
June 1, 2022
I don't need many appointments with a clinician but my prescriptions are all done well and on time. I have no issues as anything that I've needed the practice to address has been done by staff quickly and efficiently.
Appointments available at certain times
June 1, 2022
I have regular INR blood tests but getting an appointment when needed is difficult as I'm reliant on family to bring me in to have them done but the appointments are only available on certain days and times which is problematic. The practice nurse and doctors are marvellous, the staff are always great and I regularly see the practice nurse who is so supportive and friendly.
A good surgery
June 1, 2022
I don't need to use the surgery much but when I do the care is good and I tend to arrange appointments by calling reception and waiting for a call back from the GP.
A brilliant surgery
June 1, 2022
I like to speak to someone to arrange appointments so I prefer to call the surgery rather than use the online option. I have used econsult recently and it was easy to use, I just prefer to call as it gets things sorted quicker. The surgery have fantastic staff and you get to see who you need to see for the issue you have.
Prefer to call
June 1, 2022
I've been invited in for a blood test today and more recently but haven't needed any actual appointments for some time. I prefer to call the surgery but I'm happy that there are other options available to get appointments. Care is always good, staff are great and it all works well for me.
Phone and econsult work well
June 1, 2022
I find that phone and econsult work well for the situations I've had. The only issue is getting to the surgery when specimens need to be bought in. I don't drive and have mobility issues so getting here is difficult. I'm happy to see any of the GPs and I see the most appropriate person for the issue I have.
Can't fault the surgery
June 1, 2022
I have great continuity as I seen the same GP each time which I find really beneficial. The staff are great, helpful and friendly and it really is a good surgery where appointments are available when they are needed.
Fantastic surgery.!
February 8, 2022
I think I never had such caring and attentive GPs. Mostly with my kids,(but also with us) even if they are super busy, they always find a spot to see them, making sure nothing is wrong, and as a mum that is super important. I feel safe and I feel secure with them. so thanks very very much !
