Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Staff know what they are doing
December 12, 2019
Always seem efficient, staff know what they are doing. High quality medical staff. I do like the GP ring back service after I make the phone call to the surgery. More parking please.
A bit stressful
August 24, 2019
Booked online initially and wanted to cancel it and book another to extend it. But the person on the phone said I couldn't do that. It was a bit stressful but I can only assume the person I spoke to had a lack of understanding of the online system.
Overall I am glad
August 24, 2019
I would like to have the consistency of the same GP and unfortunately I don't often get that here. The car park is a bit small. But overall I am glad I'm with this surgery - I think this must be a training surgery as they sometimes seem a bit inexperienced?
Wish they'd use more official terms.
August 24, 2019
It would be nice if they could explain more in professional medical terms rather than in layman's terms about my condition, as I feel I already know a lot myself. Also I wish they would use more official terms like 'stomach' instead of 'tummy'.
Brilliant
August 24, 2019
They are absolutely brilliant here. Nothing is too much trouble, the GP responded quickly for me in an emergency recently.
Always willing to listen.
August 24, 2019
Always willing to listen as I know I can be a bit of a pain with my phobia. Getting an appointment is positive. I managed to ring up this morning and get one. I like this surgery. very much.
Excellent
August 24, 2019
I find the staff very helpful and they are very good with me and my children. Excellent service here. I always get the consistency of the same medical professional.
Never any problems.
August 24, 2019
Never had any problems here, they are very helpful. I am more than happy with this surgery, the children's play area is also helpful while we are waiting to go in.
Always very helpful.
August 24, 2019
Always able to get appointment on the day, they have paediatric nurse practitioners here for my kids which is great. Don't have to wait too long to get in. I really can't think of anything I would change about this surgery. Staff are always very helpful.
Always someone available
August 24, 2019
There is always someone available to see me. We have had very fast referrals to the hospital when my husband was diagnosed with cancer. I wish the car park was bigger as we often find it difficult to park even though we have a blue badge.
