Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Able to get appointment on day
August 24, 2019
Able to get an appointment on the day, no issues. Staff always friendly and considerate as I have two small children.
Good
August 24, 2019
The appointment system works well here. A good surgery.
Went to A&E
August 24, 2019
Had celulitus, kept having phone consultations but I got very worried and went to A&E. I find it difficult to get a face to face with a GP, and I really think the appointments system needs to be improved, as I shouldn't need to go to A&E about these concerns.
Maybe late, but do the job right....
July 8, 2019
I had to wait to see the doctor past my time however i just wanted to say how nice it was to talk it through with a doctor that cared and gave the time and effort to try and help me..not rushing me becuase he was late! A credit to your surgery. I know there was more people. Thankyou to each of you...
Works well
May 13, 2019
It's a good surgery and the system works well for me and talking to the doctor about the issue or need for an appointment does prevent having an unnecessary appointment. Staff are good and I'm happy to see any of the doctors.
Good but can feel rushed
May 13, 2019
When I had my 6 week check with the doctor it did feel rushed and I didn't get to ask all the questions I wanted to. Generally it has worked ok in the past but I didn't realise you now have to wait for a call back from the doctor to be triaged until today which I can see being difficult for me in future when I'm back at work.
Good triage
May 13, 2019
Generally good, the triage is ok but getting a call back when you work can be difficult as you often have to drive back quickly to get to an appointment on time.
Good service
March 14, 2019
Everything is fine , they provide a good service. The only issue has been that letters from the hospital haven't been read so when I've tried to get medication they haven't allowed me to have it. Other than that it's good,I normally get to see the nurse and this has worked well. Phoning in the morning works okay,it does mean that you don't talk to the same doctor though.
Triage works well
March 12, 2019
The triage system works well, you get to see the same GP now although it can take a bit longer. Nurses have been nice and friendly and have explained things well. The car park is a bit of an issue. I do feel that there needs to be more care and support around reproductive health, at times I've felt dismissed and not listened to by male doctors I've seen.
Works well
March 12, 2019
Other than waiting for the GP to call you back its not too bad. Staff are good an help when you phone up about things. Generally the system works quite well and when you need to talk to a doctor you can. I feel I am well listened to and can fully discuss whats going to happen next. To get todays appointment was easy enough, I needed to come to the surgery today as I have help to get here, it was arranged with reception and they even offered a choice of times as well.
