Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Good explanations given
October 3, 2018
Its a light and airy surgery where staff are happy and they give good explanations when they are needed. They've got a good system in place so you can get appointments when you need one.
Triage works
October 3, 2018
Never had any problems at the surgery. Its a bright airy building which is clean and well equipped. The triage system works well, you get a cal back with in a couple of hours and the staff are friendly and considerate.
Quick call back
October 3, 2018
Can alway get appointments when you need them, the triage sysem works well, its a very good system where call backs are quick and even if you don't see your own doctor you see another GP but this is ok its just that your doctor has a better overview. The call back this morning happened with in an hour and I was given an appointment, not with my own GP but the doctor I spoke to knew all my details. Prescriptions are also always ready on time which makes things easier.
Appointment with in an hour
October 3, 2018
Phone calls back from the doctor have been very quick, it was 5 minutes this morning and we had an appointment within the hour. I really can't fault the surgery. Prescriptions are always ready on time which is good but nurse appointments haven't been quite long enough to do the more in-depth treatment needed. I was also given an appointment to see the physio which was really good.
Greeted with a smile
October 3, 2018
The surgery has looked after me very well. For me the appointment system works and allows you to get appointments when you need them. You are greeted with a smile and staff are always pleasant and provide good explanations.
Accommodating staff
October 3, 2018
Its a really good surgery, all the staff are so very friendly and great with you. They are all so accommodating and helpful and I really can't fault anything at the surgery.
On the day appointments good
October 3, 2018
Almost guaranteed to see a doctor when you call for an appointment, I've always got one on the day. The triage system works well for me especially as I visit infrequently.
Receptionist polite and friendly
October 3, 2018
The surgery staff are pretty understanding and quite quick too. Receptionists are always polite and friendly. The doctors call you back quickly during the morning and you generally get to see your own doctor which is good as they know you better. The doctors listen to what you are haying and take everything on board. The car park is a worry and needs sorting out as you can never be sure you will find somewhere to park.
See one main doctor
October 3, 2018
I've never had a problem with my medication and I have a lot, I can pick up all my medication and its ready on time and accurate. I have a main doctor I see but will happily see the duty doctor as the care has always been good. I can always get an appointment when ever I need one so it all works well for me.
Call backs quite quick
October 3, 2018
The staff are friendly, they provide good information about whats happening. Call backs from the doctor are ususally quite quick and you get in to your appointment mostly on time. The car park is difficult to find a space and you do end up driving away to park else where.
