Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Doing a good job
August 1, 2018
Pleased with the surgery, they are doing a good job. The staff listen well, the triage system generally works and your needs are met. Diabetic care is a little simplistic and the questions are someties not asked. I've had good diabetic foot checks
Friendly surgery
July 27, 2018
A very friendly surgery and staff are happy to help.
Lack of empathy
July 27, 2018
Theres a lack of real care from the doctors, lack of empathy regarding mental health.
Call backs work well
July 27, 2018
They respond quickly and the call backs from the doctor works well. It would be better if doctors listened more rather than assuming things. The explanations can be a little limited at times.
Nice staff
July 27, 2018
Very nice staff and a good local surgery that for me works well. The triage system works well too as it means you don't have to have an appointment if it can be sorted another way.
quite helpful
July 27, 2018
Everyone is quite helpful. The two hour call back time could be reduced as it feels a long time when waiting especially when its about the children.
Excellent care
July 27, 2018
Care provided is excellent, you feel you can talk to staff. Explanations about care and next steps are good the only thing is that the carpark isn't big enough for patients.
Phone triage works well
July 27, 2018
Everything works well, doctors are good and the phone call from the doctor works well and saves a visit to the surgery.
Dr's and nurses are good
July 27, 2018
You call and get seen if you need to come in, if not it's sorted over the phone. Dr's and nurses are good and it all works well.
My Doctor always calls back
July 19, 2018
When I call for an appointment I am told my doctor will call me back and she always does! She then tells me if I need to go in or what I need to do-very good!!
